Thanks but I meant collecting drm_info while the bug was still happening. It's good that it seems to be working now.
If the problem reoccurs in future then most likely it's a combination of a hardware and kernel problem whereby the kernel can only detect support for 30Hz when waking up. So if it continues to happen in future please try using a new monitor cable. ** Package changed: ubuntu => linux (Ubuntu) ** Summary changed: - External monitor lowered to 30Hz when resuming from suspend + [i915] External monitor lowered to 30Hz when resuming from suspend ** Tags added: i915 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2033647 Title: [i915] External monitor lowered to 30Hz when resuming from suspend Status in linux package in Ubuntu: Incomplete Bug description: Hello there, I have Ubuntu 23.04 installed on a Dell XPS 13 9300 with an LG 32" 4K Ergo Monitor attached as an external display. When I set the "primary display" at 1080p@60Hz for the LG 32" only with the "secondary display" of the Dell XPS 13" disabled" and "suspend power" of the Dell XPS 13, both the "primary display" of the LG 32" and the "secondary display" of the Dell XPS 13 are both "enabled" when resuming from "power suspend". Also, the frequency of the "primary display" of the LG 32" is lowered to 30Hz. If the Ubuntu 23.04 software development team in charge of the X.org display could rectify the issue regarding the stability of my "primary display" at 1080p@60Hz during "power suspend" and "power on", that would be great. Thanks! ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-31.31-generic 6.2.15 Uname: Linux 6.2.0-31-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Aug 31 05:03:37 2023 DistUpgraded: Fresh install DistroCodename: lunar DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Iris Plus Graphics G7 [8086:8a52] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Iris Plus Graphics G7 [1028:096d] InstallationDate: Installed on 2023-05-07 (116 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: Dell Inc. XPS 13 9300 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-31-generic root=UUID=35826320-1bf8-43d1-831e-3b6e6d6a73e5 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2023 dmi.bios.release: 1.19 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.19.0 dmi.board.name: 0Y4GNJ dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd07/11/2023:br1.19:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0Y4GNJ:rvrA01:cvnDellInc.:ct10:cvr:sku096D: dmi.product.family: XPS dmi.product.name: XPS 13 9300 dmi.product.sku: 096D dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.114-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2033647/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
