Public bug reported:

Hello,

Having this computer for about 6 month now.
Tried Ubuntu 20.04, 23.04, now I'm back with 22.04 and many kernel versions.

I can't found a stable configuration. Very often, once a day in average, the 
system hangs and I have to hard reboot it.
I have plenty of kernel logs but most of the time they are not relevant because 
the last message may be hours old.

I added a question at lenovo forum, the logs can be found there but if they 
help I can upload them here too.
Url of the post on lenovo site: 
https://forums.lenovo.com/t5/Ubuntu/System-freeze-with-Ubuntu-22-04-to-23-04-on-P14s-gen3-AMD-version/m-p/5227346?page=4#6089001

I have some technical knowledge, so I can do some tests if that can help
solving this issue.

Note: currently attached dmeg contains a OoPs, I'm no sure but I feel
like this message is an early sign of future freeze. Hence the bug
report.

Many thanks

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-82-generic 5.15.0-82.91
ProcVersionSignature: Ubuntu 5.15.0-82.91-generic 5.15.111
Uname: Linux 5.15.0-82-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jf         2338 F.... pulseaudio
 /dev/snd/pcmC1D0p:   jf         2338 F...m pulseaudio
 /dev/snd/controlC0:  jf         2338 F.... pulseaudio
 /dev/snd/controlC2:  jf         2338 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep  1 10:34:36 2023
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02
InstallationDate: Installed on 2023-06-02 (90 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20220803-13:42
MachineType: LENOVO 21J5CTO1WW
ProcEnviron:
 TERM=alacritty
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-82-generic 
root=UUID=ad3cccf2-3072-4b29-84f0-ed7b41dd4de6 ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-82-generic N/A
 linux-backports-modules-5.15.0-82-generic  N/A
 linux-firmware                             20220329.git681281e4-0ubuntu3.18
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2023-08-12 (19 days ago)
dmi.bios.date: 03/21/2023
dmi.bios.release: 1.35
dmi.bios.vendor: LENOVO
dmi.bios.version: R23ET65W (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 21J5CTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: ThinkPad
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.28
dmi.modalias: 
dmi:bvnLENOVO:bvrR23ET65W(1.35):bd03/21/2023:br1.35:efr1.28:svnLENOVO:pn21J5CTO1WW:pvrThinkPadP14sGen3:rvnLENOVO:rn21J5CTO1WW:rvrThinkPad:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21J5_BU_Think_FM_ThinkPadP14sGen3:
dmi.product.family: ThinkPad P14s Gen 3
dmi.product.name: 21J5CTO1WW
dmi.product.sku: LENOVO_MT_21J5_BU_Think_FM_ThinkPad P14s Gen 3
dmi.product.version: ThinkPad P14s Gen 3
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug jammy wayland-session

** Description changed:

  Hello,
  
  Having this computer for about 6 month now.
  Tried Ubuntu 20.04, 23.04, now I'm back with 22.04 and many kernel versions.
+ 
  I can't found a stable configuration. Very often, once a day in average, the 
system hangs and I have to hard reboot it.
  I have plenty of kernel logs but most of the time they are not relevant 
because the last message may be hours old.
+ 
  I added a question at lenovo forum, the logs can be found there but if they 
help I can upload them here too.
- I have some technical knowledge, so I can do some tests if that can help 
solving this issue.
+ Url of the post on lenovo site: 
https://forums.lenovo.com/t5/Ubuntu/System-freeze-with-Ubuntu-22-04-to-23-04-on-P14s-gen3-AMD-version/m-p/5227346?page=4#6089001
+ 
+ I have some technical knowledge, so I can do some tests if that can help
+ solving this issue.
  
  Note: currently attached dmeg contains a OoPs, I'm no sure but I feel
  like this message is an early sign of future freeze. Hence the bug
  report.
  
  Many thanks
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-5.15.0-82-generic 5.15.0-82.91
  ProcVersionSignature: Ubuntu 5.15.0-82.91-generic 5.15.111
  Uname: Linux 5.15.0-82-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  jf         2338 F.... pulseaudio
-  /dev/snd/pcmC1D0p:   jf         2338 F...m pulseaudio
-  /dev/snd/controlC0:  jf         2338 F.... pulseaudio
-  /dev/snd/controlC2:  jf         2338 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jf         2338 F.... pulseaudio
+  /dev/snd/pcmC1D0p:   jf         2338 F...m pulseaudio
+  /dev/snd/controlC0:  jf         2338 F.... pulseaudio
+  /dev/snd/controlC2:  jf         2338 F.... pulseaudio
  CRDA: N/A
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep  1 10:34:36 2023
  DistributionChannelDescriptor:
-  # This is the distribution channel descriptor for the OEM CDs
-  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
-  canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02
+  # This is the distribution channel descriptor for the OEM CDs
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02
  InstallationDate: Installed on 2023-06-02 (90 days ago)
  InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 
20220803-13:42
  MachineType: LENOVO 21J5CTO1WW
  ProcEnviron:
-  TERM=alacritty
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=fr_FR.UTF-8
-  SHELL=/bin/bash
+  TERM=alacritty
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-82-generic 
root=UUID=ad3cccf2-3072-4b29-84f0-ed7b41dd4de6 ro quiet splash vt.handoff=7
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
-  linux-restricted-modules-5.15.0-82-generic N/A
-  linux-backports-modules-5.15.0-82-generic  N/A
-  linux-firmware                             20220329.git681281e4-0ubuntu3.18
+  linux-restricted-modules-5.15.0-82-generic N/A
+  linux-backports-modules-5.15.0-82-generic  N/A
+  linux-firmware                             20220329.git681281e4-0ubuntu3.18
  SourcePackage: linux
  UpgradeStatus: Upgraded to jammy on 2023-08-12 (19 days ago)
  dmi.bios.date: 03/21/2023
  dmi.bios.release: 1.35
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R23ET65W (1.35 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 21J5CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: ThinkPad
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.ec.firmware.release: 1.28
  dmi.modalias: 
dmi:bvnLENOVO:bvrR23ET65W(1.35):bd03/21/2023:br1.35:efr1.28:svnLENOVO:pn21J5CTO1WW:pvrThinkPadP14sGen3:rvnLENOVO:rn21J5CTO1WW:rvrThinkPad:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21J5_BU_Think_FM_ThinkPadP14sGen3:
  dmi.product.family: ThinkPad P14s Gen 3
  dmi.product.name: 21J5CTO1WW
  dmi.product.sku: LENOVO_MT_21J5_BU_Think_FM_ThinkPad P14s Gen 3
  dmi.product.version: ThinkPad P14s Gen 3
  dmi.sys.vendor: LENOVO

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2033756

Title:
  Lenovo Thinkpad P14s Gen3 amd Ryzen 7 PRO 6850U system freeze more
  than once a day

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  Having this computer for about 6 month now.
  Tried Ubuntu 20.04, 23.04, now I'm back with 22.04 and many kernel versions.

  I can't found a stable configuration. Very often, once a day in average, the 
system hangs and I have to hard reboot it.
  I have plenty of kernel logs but most of the time they are not relevant 
because the last message may be hours old.

  I added a question at lenovo forum, the logs can be found there but if they 
help I can upload them here too.
  Url of the post on lenovo site: 
https://forums.lenovo.com/t5/Ubuntu/System-freeze-with-Ubuntu-22-04-to-23-04-on-P14s-gen3-AMD-version/m-p/5227346?page=4#6089001

  I have some technical knowledge, so I can do some tests if that can
  help solving this issue.

  Note: currently attached dmeg contains a OoPs, I'm no sure but I feel
  like this message is an early sign of future freeze. Hence the bug
  report.

  Many thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-5.15.0-82-generic 5.15.0-82.91
  ProcVersionSignature: Ubuntu 5.15.0-82.91-generic 5.15.111
  Uname: Linux 5.15.0-82-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jf         2338 F.... pulseaudio
   /dev/snd/pcmC1D0p:   jf         2338 F...m pulseaudio
   /dev/snd/controlC0:  jf         2338 F.... pulseaudio
   /dev/snd/controlC2:  jf         2338 F.... pulseaudio
  CRDA: N/A
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep  1 10:34:36 2023
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-sutton-focal-amd64-20220803-89+sutton-focal-amd64+X02
  InstallationDate: Installed on 2023-06-02 (90 days ago)
  InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 
20220803-13:42
  MachineType: LENOVO 21J5CTO1WW
  ProcEnviron:
   TERM=alacritty
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-82-generic 
root=UUID=ad3cccf2-3072-4b29-84f0-ed7b41dd4de6 ro quiet splash vt.handoff=7
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-82-generic N/A
   linux-backports-modules-5.15.0-82-generic  N/A
   linux-firmware                             20220329.git681281e4-0ubuntu3.18
  SourcePackage: linux
  UpgradeStatus: Upgraded to jammy on 2023-08-12 (19 days ago)
  dmi.bios.date: 03/21/2023
  dmi.bios.release: 1.35
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R23ET65W (1.35 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 21J5CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: ThinkPad
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.ec.firmware.release: 1.28
  dmi.modalias: 
dmi:bvnLENOVO:bvrR23ET65W(1.35):bd03/21/2023:br1.35:efr1.28:svnLENOVO:pn21J5CTO1WW:pvrThinkPadP14sGen3:rvnLENOVO:rn21J5CTO1WW:rvrThinkPad:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21J5_BU_Think_FM_ThinkPadP14sGen3:
  dmi.product.family: ThinkPad P14s Gen 3
  dmi.product.name: 21J5CTO1WW
  dmi.product.sku: LENOVO_MT_21J5_BU_Think_FM_ThinkPad P14s Gen 3
  dmi.product.version: ThinkPad P14s Gen 3
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2033756/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to