Thanks for the bug report.
Please reproduce the problem again so we can collect the full system
log, then reboot to a terminal and run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.
Although your Xorg log already mentions:
[ 20.820] (EE) NVIDIA(GPU-0): Failed to initialize the NVIDIA GPU at
PCI:1:0:0. Please
[ 20.820] (EE) NVIDIA(GPU-0): check your system's kernel log for
additional error
[ 20.820] (EE) NVIDIA(GPU-0): messages and refer to Chapter 8: Common
Problems in the
[ 20.820] (EE) NVIDIA(GPU-0): README for additional information.
[ 20.820] (EE) NVIDIA(GPU-0): Failed to initialize the NVIDIA graphics
device!
we still need to see what happened before that.
** Summary changed:
- Xorg freeze
+ System boots to a black screen when nvidia-390 is installed
** Package changed: xorg (Ubuntu) => nvidia-graphics-drivers-390
(Ubuntu)
** Changed in: nvidia-graphics-drivers-390 (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to nvidia-graphics-drivers-390 in Ubuntu.
https://bugs.launchpad.net/bugs/2019481
Title:
System boots to a black screen when nvidia-390 is installed
Status in nvidia-graphics-drivers-390 package in Ubuntu:
Incomplete
Bug description:
Upon installing the 3rd party nVidia version 390 drivers for the Dell
E6520 laptop, after reboot hangs with a black screen and a blinking
cursor in the upper left hand corner. Booting to a terminal prompt
and using "sudo apt remove *nvidia*" and rebooting solves the issue.
This did NOT happen in 22.04 LTS on this laptop with no other hardware
or BIOS changes. This install of 23.04 was a clean install, the 22.04
install was wiped.
vendor : NVIDIA Corporation
model : GF119M [NVS 4200M]
driver : nvidia-driver-390 - distro non-free recommended
driver : xserver-xorg-video-nouveau - distro free builtin
If I install that driver the system will not boot, removing it solves
the issue. I've wiped and reinstalled 23.04 4x, both with full
options and minimal, the problem always returns.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 13 10:46:41 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics
Controller [1028:0494]
NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA
controller])
Subsystem: Dell GF119M [NVS 4200M] [1028:1494]
InstallationDate: Installed on 2023-05-13 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: Dell Inc. Latitude E6520
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic
root=UUID=f7260292-99f4-4e45-a79a-97643cc0cb92 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2018
dmi.bios.release: 4.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A21
dmi.board.name: 0692FT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA21:bd03/06/2018:br4.6:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0692FT:rvrA00:cvnDellInc.:ct9:cvr:sku:
dmi.product.name: Latitude E6520
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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