This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2016897 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2016897 Title: kernel 5.4.0-147 boots to black screen Status in linux package in Ubuntu: Incomplete Bug description: After updating to Kernel 5.4.0-147 the machine boots to a black screen. I can boot in recovery mode but don't have the video driver functions, think the driver may be the issue. Tried to find a update for the video driver but could not. Had to go back to 5.4.0-146. Here is my system information: System: Kernel: 5.4.0-146-generic x86_64 bits: 64 compiler: gcc v: 9.4.0 Desktop: MATE 1.26.0 wm: marco dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal Machine: Type: Desktop System: Dell product: XPS 8940 v: N/A serial: <filter> Chassis: type: 3 serial: <filter> Mobo: Dell model: 0KV3RP v: A00 serial: <filter> UEFI: Dell v: 1.0.4 date: 08/12/2020 Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard K540/K545 serial: <filter> charge: 100% (should be ignored) status: Discharging Device-2: hidpp_battery_1 model: Logitech Wireless Mouse serial: <filter> charge: 55% (should be ignored) status: Discharging CPU: Topology: 8-Core model: Intel Core i7-10700 bits: 64 type: MT MCP arch: N/A L2 cache: 16.0 MiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 92796 Speed: 4659 MHz min/max: 800/4800 MHz Core speeds (MHz): 1: 4694 2: 4692 3: 4705 4: 4639 5: 4712 6: 4631 7: 4699 8: 4701 9: 4697 10: 4664 11: 4695 12: 4702 13: 4691 14: 4640 15: 4700 16: 4699 Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9bc5 Device-2: NVIDIA TU116 [GeForce GTX 1650 SUPER] vendor: Dell driver: nvidia v: 470.182.03 bus ID: 01:00.0 chip ID: 10de:2187 Display: x11 server: X.Org 1.20.13 driver: modesetting,nvidia unloaded: fbdev,nouveau,vesa compositor: marco resolution: 1680x1050~60Hz, 1920x1080~60Hz, 1920x1080~60Hz OpenGL: renderer: NVIDIA GeForce GTX 1650 SUPER/PCIe/SSE2 v: 4.6.0 NVIDIA 470.182.03 direct render: Yes Audio: Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:06c8 Device-2: NVIDIA TU116 High Definition Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:1aeb Device-3: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-5:3 chip ID: 046d:0836 Device-4: GEMBIRD USB2.0 Device type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-6:4 chip ID: 1908:2070 Sound Server: ALSA v: k5.4.0-146-generic Network: Device-1: Realtek vendor: Bigfoot Networks driver: r8169 v: kernel port: 3000 bus ID: 02:00.0 chip ID: 10ec:2600 IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter> Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell driver: ath10k_pci v: kernel port: 3000 bus ID: 03:00.0 chip ID: 168c:0042 Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-14:8 chip ID: 0cf3:e009 Drives: Local Storage: total: 1.82 TiB used: 784.35 GiB (42.0%) ID-1: /dev/sda vendor: Western Digital model: WDS100T2B0A-00SM50 size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> ID-2: /dev/sdb vendor: Western Digital model: WD5000AAKX-001CA0 size: 465.76 GiB speed: 6.0 Gb/s serial: <filter> ID-3: /dev/sdc type: USB vendor: Toshiba model: MK5059GSXP size: 465.76 GiB serial: <filter> ID-4: /dev/sdd type: USB model: Brother MFC-J5620DW size: 3.73 GiB serial: <filter> Partition: ID-1: / size: 915.33 GiB used: 506.74 GiB (55.4%) fs: ext4 dev: /dev/sda2 USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 chip ID: 1d6b:0002 Device-1: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c52b Device-2: 1-5:3 info: Logitech B525 HD Webcam type: Audio,Video driver: snd-usb-audio,uvcvideo rev: 2.0 chip ID: 046d:0836 Device-3: 1-6:4 info: GEMBIRD USB2.0 Device type: Audio,HID driver: hid-generic,snd-usb-audio,usbhid rev: 1.1 chip ID: 1908:2070 Device-4: 1-11:5 info: Realtek RTS5129 Card Reader Controller type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc rev: 2.0 chip ID: 0bda:0129 Device-5: 1-12:6 info: Brother Industries MFC-J5620DW type: Printer,Mass Storage driver: usb-storage,usblp rev: 2.0 chip ID: 04f9:0346 Device-6: 1-13:7 info: BUFFALO (formerly Mel ) HD-PCTU2 type: Mass Storage driver: usb-storage rev: 2.0 chip ID: 0411:01c5 Device-7: 1-14:8 info: Qualcomm Atheros type: Bluetooth driver: btusb rev: 2.0 chip ID: 0cf3:e009 Hub: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 chip ID: 1d6b:0003 Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 Sensors: System Temperatures: cpu: 42.0 C mobo: N/A gpu: nvidia temp: 47 C Fan Speeds (RPM): N/A gpu: nvidia fan: 20% Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 1: deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list 1: deb [arch=amd64] http: //dl.google.com/linux/earth/deb/ stable main No active apt repos in: /etc/apt/sources.list.d/megasync.list Active apt repos in: /etc/apt/sources.list.d/nordvpn.list 1: deb https: //repo.nordvpn.com//deb/nordvpn/debian stable main Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http: //packages.linuxmint.com una main upstream import backport 2: deb http: //mirror.arizona.edu/ubuntu focal main restricted universe multiverse 3: deb http: //mirror.arizona.edu/ubuntu focal-updates main restricted universe multiverse 4: deb http: //mirror.arizona.edu/ubuntu focal-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http: //archive.canonical.com/ubuntu/ focal partner Active apt repos in: /etc/apt/sources.list.d/ondrej-php-focal.list 1: deb http: //ppa.launchpad.net/ondrej/php/ubuntu focal main Active apt repos in: /etc/apt/sources.list.d/opera-stable.list 1: deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases) No active apt repos in: /etc/apt/sources.list.d/shutter-ppa-focal.list Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 1: deb [arch=amd64] https: //repo.skype.com/deb stable main Active apt repos in: /etc/apt/sources.list.d/spotify.list 1: deb http: //repository.spotify.com stable non-free Active apt repos in: /etc/apt/sources.list.d/teams.list 1: deb [arch=amd64] https: //packages.microsoft.com/repos/ms-teams stable main Info: Processes: 381 Uptime: 7m Memory: 15.37 GiB used: 2.32 GiB (15.1%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.4.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2016897/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp