This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2007004 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2007004 Title: rtw88_8821ce: Bluetooth Mouse goes into connect/disconnect loop when Wifi disconnected Status in linux package in Ubuntu: Incomplete Bug description: Ubuntu 22.04.01 / ASUS E410MA Laptop / Logitech MX Anywhere 2S mouse. This problem occurs with the rtw88_8821ce driver Workaround was to blacklist rtw88_8821ce and install rtl8821ce root@ithaca:~ # uname -a Linux ithaca 5.15.0-60-generic #66-Ubuntu SMP Fri Jan 20 14:29:49 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux root@ithaca:~ # inxi -EMN Machine: Type: Laptop System: ASUSTeK product: VivoBook_ASUS Laptop E410MA_E410MA v: 1.0 serial: XXXXXXXXXXXXXXXX Mobo: ASUSTeK model: E410MA v: 1.0 serial: XXXXXXXXXXXXXXXXXXX UEFI: American Megatrends v: E410MA.302 date: 09/11/2020 Network: Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter driver: rtw_8821ce Bluetooth: Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb Report: hciconfig ID: hci0 state: up address: 20:4E:XX:XX:XX:XX bt-v: 2.1 Output of running bluetoothctl while this happens: root@ithaca:/var/log # bluetoothctl Agent registered (At this point I disconnect WiFI. Mouse starts acting up immediately, responding erratically, then about 10 seconds elapse, then the below messages start) [CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no [CHG] Device E4:3B:XX:XX:XX:XX Connected: yes [CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes [CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: no [CHG] Device E4:3B:XX:XX:XX:XX Connected: yes [CHG] Device E4:3B:XX:XX:XX:XX Connected: no [CHG] Device E4:3B:XX:XX:XX:XX Connected: yes [CHG] Device E4:3B:XX:XX:XX:XX Connected: no (This goes on and on about 3 times a second until I reconnect Wifi using the touchpad) [CHG] Device E4:3B:XX:XX:XX:XX Connected: yes [CHG] Device E4:3B:XX:XX:XX:XX Connected: no [CHG] Device E4:3B:XX:XX:XX:XX Connected: yes [CHG] Device E4:3B:XX:XX:XX:XX ServicesResolved: yes [MX Anywhere 2S]# [MX Anywhere 2S]# kern.log messages while this happens: < I disconnect from Wifi> Feb 11 20:46:15 ithaca kernel: [ 3385.920613] wlo1: deauthenticating from de:5d:xx:xx:xx:xx by local choice (Reason: 3=DEAUTH_LEAVING) Feb 11 20:46:15 ithaca kernel: [ 3386.027110] rtw_8821ce 0000:02:00.0: sta de:5d:xx:xx:xx:xx with macid 0 left Feb 11 20:46:33 ithaca kernel: [ 3403.244131] input: MX Anywhere 2S Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input87 Feb 11 20:46:33 ithaca kernel: [ 3403.248887] input: MX Anywhere 2S Mouse as /devices/virtual/misc/uhid/0005:046D:B01A.0019/input/input88 Feb 11 20:46:33 ithaca kernel: [ 3403.249194] hid-generic 0005:046D:B01A.0019: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere 2S] on 20:4e:xx:xx:xx:xx Feb 11 20:46:57 ithaca kernel: [ 3427.685563] input: MX Anywhere 2S Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input90 Feb 11 20:46:57 ithaca kernel: [ 3427.686055] input: MX Anywhere 2S Mouse as /devices/virtual/misc/uhid/0005:046D:B01A.001A/input/input91 Feb 11 20:46:57 ithaca kernel: [ 3427.686305] hid-generic 0005:046D:B01A.001A: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere 2S] on 20:4e:xx:xx:xx:xx < I reconnect to Wifi> Feb 11 20:47:10 ithaca kernel: [ 3440.394111] input: MX Anywhere 2S Keyboard as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input93 Feb 11 20:47:10 ithaca kernel: [ 3440.399568] input: MX Anywhere 2S Mouse as /devices/virtual/misc/uhid/0005:046D:B01A.001B/input/input94 Feb 11 20:47:10 ithaca kernel: [ 3440.399889] hid-generic 0005:046D:B01A.001B: input,hidraw3: BLUETOOTH HID v0.03 Keyboard [MX Anywhere 2S] on 20:4e:xx:xx:xx:xx Feb 11 20:47:19 ithaca kernel: [ 3449.263587] wlo1: authenticate with de:5d:xx:xx:xx:xx Feb 11 20:47:19 ithaca kernel: [ 3449.930945] wlo1: send auth to de:5d:xx:xx:xx:xx (try 1/3) Feb 11 20:47:19 ithaca kernel: [ 3449.935512] wlo1: authenticated Feb 11 20:47:19 ithaca kernel: [ 3449.939267] wlo1: associate with de:5d:xx:xx:xx:xx (try 1/3) Feb 11 20:47:19 ithaca kernel: [ 3449.943365] wlo1: RX AssocResp from de:5d:xx:xx:xx:xx (capab=0x431 status=0 aid=2) Feb 11 20:47:19 ithaca kernel: [ 3449.943395] rtw_8821ce 0000:02:00.0: sta de:5d:xx:xx:xx:xx joined with macid 0 Feb 11 20:47:19 ithaca kernel: [ 3449.943789] wlo1: associated Feb 11 20:47:19 ithaca kernel: [ 3449.995269] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready Nothing logged in dmesg After reconnecting WiFi, everything works OK again. 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