Sounds like the system has different sleep modes for battery vs AC. Since the above list mentions both S3 and S4 you might have some luck changing the sleep mode in the BIOS. Sometimes it's named strangely like "Windows" vs "Linux" sleep mode, but you can try both. The BIOS might also let you choose a different sleep mode for when plugged in.
** Changed in: ubuntu Status: Incomplete => New ** Package changed: ubuntu => linux (Ubuntu) ** Summary changed: - [Asus ZenBook UX325EA] can't restart when screen sleeps and power adapter plugged in + [Asus ZenBook UX325EA] Can't wake from sleep (when power adapter plugged in) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2006038 Title: [Asus ZenBook UX325EA] Can't wake from sleep (when power adapter plugged in) Status in linux package in Ubuntu: New Bug description: on an Asus zenbook, 2022. When power is plugged in and screen goes to sleep, I can't get back, even with ctrl-alt-f1. I have to do a hard reboot. Here's my uname: Linux sleeky 5.15.0-58-generic #64-Ubuntu SMP Thu Jan 5 11:43:13 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74 Uname: Linux 5.15.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Feb 4 17:21:51 2023 DistUpgraded: Fresh install DistroCodename: jammy DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. TigerLake-LP GT2 [Iris Xe Graphics] [1043:1452] InstallationDate: Installed on 2023-01-13 (22 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) MachineType: ASUSTeK COMPUTER INC. ZenBook UX325EA_UX325EA ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-58-generic root=UUID=9d28c423-b126-49e5-9092-3ea7e2e68951 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/29/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UX325EA.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX325EA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.8 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX325EA.308:bd07/29/2021:br5.19:efr3.8:svnASUSTeKCOMPUTERINC.:pnZenBookUX325EA_UX325EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX325EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku: dmi.product.family: ZenBook dmi.product.name: ZenBook UX325EA_UX325EA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.5 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2006038/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp