This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1998669 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1998669 Title: after long suspend my keyboard and mouse don't work. Status in linux package in Ubuntu: Incomplete Bug description: after long suspend my mouse and keyboard don't work every time the devices don't work after suspend, there are three lines of 'acpid: input device has been disconnected...' just the usb ports of my mouse and keyboard don't work!!!! part of syslog: Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.447052] hid-generic 0003:046D:C539.0006: input,hiddev2,hidraw5: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:28:00.3-2/input1 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.451071] hid-generic 0003:046D:C539.0007: hiddev3,hidraw6: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:28:00.3-2/input2 Dec 2 23:18:05 justin-MS-7B86 mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:08.1/0000:28:00.3/usb3/3-2" Dec 2 23:18:05 justin-MS-7B86 mtp-probe: bus: 3, device: 2 was not an MTP device Dec 2 23:18:05 justin-MS-7B86 fprintd[1556]: libusb: error [udev_hotplug_event] ignoring udev action change Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.598412] logitech-djreceiver 0003:046D:C539.0005: hidraw4: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:28:00.3-2/input0 Dec 2 23:18:05 justin-MS-7B86 acpid: input device has been disconnected, fd 24 Dec 2 23:18:05 justin-MS-7B86 acpid: input device has been disconnected, fd 25 Dec 2 23:18:05 justin-MS-7B86 acpid: input device has been disconnected, fd 26 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.810553] logitech-djreceiver 0003:046D:C539.0006: hiddev2,hidraw5: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:28:00.3-2/input1 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.870475] logitech-djreceiver 0003:046D:C539.0007: hiddev3,hidraw6: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:28:00.3-2/input2 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.931686] logitech-djreceiver 0003:046D:C539.0007: device of type eQUAD Lightspeed 1 (0x0c) connected on slot 1 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.931926] input: Logitech Wireless Mouse PID:407f Keyboard as /devices/pci0000:00/0000:00:08.1/0000:28:00.3/usb3/3-2/3-2:1.2/0003:046D:C539.0007/0003:046D:407F.0008/input/input25 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.932077] input: Logitech Wireless Mouse PID:407f Mouse as /devices/pci0000:00/0000:00:08.1/0000:28:00.3/usb3/3-2/3-2:1.2/0003:046D:C539.0007/0003:046D:407F.0008/input/input26 Dec 2 23:18:05 justin-MS-7B86 kernel: [ 13.932340] hid-generic 0003:046D:407F.0008: input,hidraw7: USB HID v1.11 Keyboard [Logitech Wireless Mouse PID:407f] on usb-0000:28:00.3-2/input2:1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1998669/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp