The environment has customer data, so collecting with apport-collect is
unfortunately not possible.
Kernel version on the affected machines: 5.4.0-124-generic
Please see `lspci` and `lshw` output below.
```
sudo lshw -class network | egrep "(ens1f0np0|ens4f0np0)" -A 8 -B 6
*-network:0
description: Ethernet interface
product: BCM57414 NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller
vendor: Broadcom Inc. and subsidiaries
physical id: 0
bus info: pci@0000:12:00.0
logical name: ens1f0np0
version: 01
serial: f4:03:43:ee:89:90
capacity: 25Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi msix pciexpress bus_master cap_list rom
ethernet physical fibre 1000bt-fd 25000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=bnxt_en
driverversion=1.10.0 duplex=full firmware=218.0.152.0/pkg 218.0.166000
latency=0 link=yes multicast=yes port=fibre slave=yes
resources: irq:26 memory:de610000-de61ffff memory:de500000-de5fffff
memory:de622000-de623fff memory:de800000-de83ffff
--
*-network:0
description: Ethernet interface
product: BCM57414 NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller
vendor: Broadcom Inc. and subsidiaries
physical id: 0
bus info: pci@0000:af:00.0
logical name: ens4f0np0
version: 01
serial: f4:03:43:ee:89:90
capacity: 25Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm vpd msi msix pciexpress bus_master cap_list rom
ethernet physical fibre 1000bt-fd 25000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=bnxt_en
driverversion=1.10.0 duplex=full firmware=218.0.152.0/pkg 218.0.166000
latency=0 link=yes multicast=yes port=fibre slave=yes
resources: irq:42 memory:f3a10000-f3a1ffff memory:f3900000-f39fffff
memory:f3a22000-f3a23fff memory:f3c00000-f3c3ffff
sudo lspci | grep 57414
12:00.0 Ethernet controller: Broadcom Inc. and subsidiaries BCM57414
NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller (rev 01)
12:00.1 Ethernet controller: Broadcom Inc. and subsidiaries BCM57414
NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller (rev 01)
af:00.0 Ethernet controller: Broadcom Inc. and subsidiaries BCM57414
NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller (rev 01)
af:00.1 Ethernet controller: Broadcom Inc. and subsidiaries BCM57414
NetXtreme-E 10Gb/25Gb RDMA Ethernet Controller (rev 01)
```
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1983468
Title:
tx checksumming offload results in TCP/UDP packet drops (was Octavia
amphora loadbalancer gets stuck at PENDING_CREATE status)
Status in OpenStack Octavia Charm:
Invalid
Status in linux package in Ubuntu:
Confirmed
Bug description:
In a new focal-yoga deployment, the creation of a loadbalancer gets
stuck at PENDING_CREATE status.
Checking the amphora we could see that it stays at BOOTING status:
$ openstack loadbalancer amphora show ef48089d-ba40-46db-92e8-e369f764f017
--format yaml
id: ef48089d-ba40-46db-92e8-e369f764f017
loadbalancer_id: dcd17d9e-6a27-43c5-9c3f-eb2b2655556d
compute_id: 5efe11a8-93d8-4278-94c2-4efc8b015009
lb_network_ip: fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa
vrrp_ip: null
ha_ip: null
vrrp_port_id: null
ha_port_id: null
cert_expiration: '2022-09-01T20:27:05'
cert_busy: false
role: null
status: BOOTING
vrrp_interface: null
vrrp_id: null
vrrp_priority: null
cached_zone: nova
created_at: '2022-08-02T20:27:05'
updated_at: '2022-08-02T20:30:13'
image_id: 6c6cd911-197f-45d3-a6d5-4ff1789d4ee7
compute_flavor: 638fa4c5-e81b-438f-a12b-1ef7faf81c3e
/var/log/octavia/octavia-worker.log shows several warnings about connection
failure to the amphora.
2022-08-02 20:30:22.589 149659 WARNING
octavia.amphorae.drivers.haproxy.rest_api_driver [-] Could not connect
to instance. Retrying.: requests.exceptions.ConnectTimeout:
HTTPSConnectionPool(host='fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa',
port=9443): Max retries exceeded with url: // (Caused by
ConnectTimeoutError(<urllib3.connection.VerifiedHTTPSConnection object
at 0x7f87a655fc70>, 'Connection to
fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa timed out. (connect
timeout=10.0)'))
It is possible to ping the amphora from an octavia unit:
# ping -M do -s 1452 fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa
PING
fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa(fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa)
1452 data bytes
1460 bytes from fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa: icmp_seq=1 ttl=64
time=2.45 ms
1460 bytes from fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa: icmp_seq=2 ttl=64
time=1.01 ms
1460 bytes from fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa: icmp_seq=3 ttl=64
time=0.532 ms
1460 bytes from fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa: icmp_seq=4 ttl=64
time=0.417 ms
Also, the port tcp/22 is reacheable from the octavia unit:
# telnet fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa 22
Trying fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa...
Connected to fc00:b81a:629a:59a6:f816:3eff:fe0a:68fa.
Escape character is '^]'.
SSH-2.0-OpenSSH_8.2p1 Ubuntu-4ubuntu0.5
After running the config-changed hook as described at the bug
https://bugs.launchpad.net/charm-octavia/+bug/1961088 , the creation
of a loadbalancer ends with a ERROR provisioning_status.
To manage notifications about this bug go to:
https://bugs.launchpad.net/charm-octavia/+bug/1983468/+subscriptions
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