Public bug reported: The battery level in Xubuntu's panel constantly shows as 0% on this brand-new laptop, with either of the two batteries supplied with the machine. The batteries are holding charge, and an LED on the machine correctly indicates charging/charged (orange/green). On right-click -> Power Information -> Battery, zeros are shown for "Energy full design", "Energy full", "Energy empty" and "Voltage". The numerical entries at /sys/class/power_supply/BAT0 are also all 0.
Information from ubuntu-bug is hopefully attached; I also attach the output of acpidump. Adding the boot option acpi_osi=Linux (confirmed as appearing in /proc/cmdline) has not helped. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-18-generic 3.11.0-18.32 ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 Uname: Linux 3.11.0-18-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: cmb 1799 F.... pulseaudio /dev/snd/controlC0: cmb 1799 F.... pulseaudio Date: Sat Mar 8 10:41:45 2014 HibernationDevice: RESUME=UUID=9a20473e-938c-4a50-b8b5-cb99f83f8332 InstallationDate: Installed on 2014-03-06 (1 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016) MachineType: Notebook P15SM MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-18-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash acpi_osi=Linux RelatedPackageVersions: linux-restricted-modules-3.11.0-18-generic N/A linux-backports-modules-3.11.0-18-generic N/A linux-firmware 1.116.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: Mar 8 10:41:47 grail kernel: [ 1795.599412] hda_codec: invalid CONNECT_LIST verb 5[1]:0 Mar 8 10:41:47 grail kernel: [ 1795.599626] hda_codec: invalid CONNECT_LIST verb 6[1]:0 Mar 8 10:41:47 grail kernel: [ 1795.599836] hda_codec: invalid CONNECT_LIST verb 7[1]:0 dmi.bios.date: 12/26/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: P15SM dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/26/2013:svnNotebook:pnP15SM:pvrNotApplicable:rvnNotebook:rnP15SM:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: P15SM dmi.product.version: Not Applicable dmi.sys.vendor: Notebook ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug saucy ** Attachment added: "acpidump-grail.gz" https://bugs.launchpad.net/bugs/1289748/+attachment/4013367/+files/acpidump-grail.gz -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1289748 Title: Battery information all zeros (charge level, capacity, design capacity, voltage, all 0) Status in “linux” package in Ubuntu: New Bug description: The battery level in Xubuntu's panel constantly shows as 0% on this brand-new laptop, with either of the two batteries supplied with the machine. The batteries are holding charge, and an LED on the machine correctly indicates charging/charged (orange/green). On right-click -> Power Information -> Battery, zeros are shown for "Energy full design", "Energy full", "Energy empty" and "Voltage". The numerical entries at /sys/class/power_supply/BAT0 are also all 0. Information from ubuntu-bug is hopefully attached; I also attach the output of acpidump. Adding the boot option acpi_osi=Linux (confirmed as appearing in /proc/cmdline) has not helped. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-18-generic 3.11.0-18.32 ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 Uname: Linux 3.11.0-18-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: cmb 1799 F.... pulseaudio /dev/snd/controlC0: cmb 1799 F.... pulseaudio Date: Sat Mar 8 10:41:45 2014 HibernationDevice: RESUME=UUID=9a20473e-938c-4a50-b8b5-cb99f83f8332 InstallationDate: Installed on 2014-03-06 (1 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016) MachineType: Notebook P15SM MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-18-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash acpi_osi=Linux RelatedPackageVersions: linux-restricted-modules-3.11.0-18-generic N/A linux-backports-modules-3.11.0-18-generic N/A linux-firmware 1.116.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: Mar 8 10:41:47 grail kernel: [ 1795.599412] hda_codec: invalid CONNECT_LIST verb 5[1]:0 Mar 8 10:41:47 grail kernel: [ 1795.599626] hda_codec: invalid CONNECT_LIST verb 6[1]:0 Mar 8 10:41:47 grail kernel: [ 1795.599836] hda_codec: invalid CONNECT_LIST verb 7[1]:0 dmi.bios.date: 12/26/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: P15SM dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/26/2013:svnNotebook:pnP15SM:pvrNotApplicable:rvnNotebook:rnP15SM:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: P15SM dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1289748/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp