This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1978296 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1978296 Title: System hang with kernel general protection fault Status in linux package in Ubuntu: Incomplete Bug description: My system running up-to-date Xubuntu 22.04 LTS and will frequently crash (several times a day). I found a "general protection fault" in /var/log/syslog. The system will be entirely unresponsive; I cannot escape to TTY and kill whatever offending process it is. I need to press the power button and do a hard shutoff. The system hang is more likely when I open a webpage that taxes the system, but it also sometimes just happens randomly. Hardware is a Dell XPS 15 (the label says P56F, which is a 9550, but sudo lshw says 087C, which is a 9570; not sure if this is relevant). This has an 8th generation i7 core. When googling the error message, I found a similar error message here, also a Dell, but the linked bug appears to have been patched. https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1931509 general protection fault, probably for non-canonical address 0xfffdf0d490323650: 0000 [#16] SMP PTI CPU: 4 PID: 19037 Comm: WRRende~ckend#7 Tainted: P D O 5.15.0-37-generic #39-Ubuntu Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021 RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0018:ffffa945044d7750 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa945044d7820 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0 Call Trace: <TASK> ? cpumask_next_and+0x24/0x30 ? cpumask_next_and+0x24/0x30 ? update_sg_lb_stats+0x78/0x570 ? update_sg_lb_stats+0x78/0x570 get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? find_busiest_group+0x75/0x190 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:__put_user_nocheck_4+0x3/0x11 Code: 00 00 48 39 d9 73 54 0f 01 cb 66 89 01 31 c9 0f 01 ca c3 0f 1f 44 00 00 48 bb fd ef ff ff ff 7f 00 00 48 39 d9 73 34 0f 01 cb <89> 01 31 c9 0f 01 ca c3 66 0f 1f 44 00 00 48 bb f9 ef ff ff ff 7f RSP: 0018:ffffa945044d7c80 EFLAGS: 00050293 RAX: 0000000000000000 RBX: 00007fffffffeffd RCX: 00007f6d61d7d910 RDX: 0000000000000000 RSI: ffff90c2da579980 RDI: 00007f6d61d7d910 RBP: ffffa945044d7ca0 R08: 0000000000000009 R09: 00007f6d61d7d920 R10: 0000000000000027 R11: 0000000000000000 R12: ffff90c3c2db9940 R13: ffff90c2da579980 R14: 0000000000000000 R15: ffff90c3c2db9940 ? mm_release+0xad/0xd0 exit_mm_release+0x23/0x30 exit_mm+0x3c/0x1d0 do_exit+0x1e0/0x3c0 do_group_exit+0x3b/0xb0 get_signal+0x150/0x900 arch_do_signal_or_restart+0xda/0x100 ? do_futex+0x13d/0x1d0 ? __x64_sys_futex+0x78/0x1e0 exit_to_user_mode_loop+0xc4/0x160 exit_to_user_mode_prepare+0x9c/0xb0 syscall_exit_to_user_mode+0x27/0x50 do_syscall_64+0x69/0xc0 ? do_syscall_64+0x69/0xc0 ? exit_to_user_mode_prepare+0x37/0xb0 ? syscall_exit_to_user_mode+0x27/0x50 ? __do_sys_sched_yield+0xe/0x20 ? do_syscall_64+0x69/0xc0 ? __do_sys_sched_yield+0xe/0x20 ? do_syscall_64+0x69/0xc0 ? irqentry_exit+0x19/0x30 ? exc_page_fault+0x89/0x160 ? asm_exc_page_fault+0x8/0x30 entry_SYSCALL_64_after_hwframe+0x44/0xae RIP: 0033:0x7f6dc641ca3d Code: 5b 41 5c c3 66 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c 8b 4c 24 08 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d c3 a3 0f 00 f7 d8 64 89 01 48 RSP: 002b:00007f6d61d7aeb8 EFLAGS: 00000246 ORIG_RAX: 00000000000000ca RAX: fffffffffffffe00 RBX: 0000000000000000 RCX: 00007f6dc641ca3d RDX: 00000000ffffffff RSI: 0000000000000080 RDI: 00007f6d237e6368 RBP: 00007f6d237e6368 R08: 00007f6d443dd100 R09: 0000000000000060 R10: 0000000000000000 R11: 0000000000000246 R12: 00007f6d237e6340 R13: 00007f6dc641ca20 R14: 00007f6d61d7afd0 R15: 00007f6d61d7af40 </TASK> Modules linked in: uhid ccm rfcomm nvidia_uvm(PO) cmac algif_hash algif_skcipher af_alg bnep snd_hda_codec_hdmi intel_tcc_cooling snd_sof_pci_intel_cnl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_ctl_led snd_soc_hdac_hda x86_pkg_temp_thermal snd_hda_ext_core intel_powerclamp snd_hda_codec_realtek snd_soc_acpi_intel_match snd_soc_acpi snd_hda_codec_generic soundwire_bus snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine mei_hdcp snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi intel_rapl_msr snd_hda_codec nvidia_drm(PO) dell_laptop snd_hda_core snd_hwdep snd_pcm dell_wmi ledtrig_audio coretemp nvidia_modeset(PO) ath10k_pci snd_seq_midi dell_smm_hwmon nls_iso8859_1 dell_smbios ath10k_core kvm_intel ath snd_seq_midi_event kvm mac80211 snd_rawmidi dcdbas snd_seq uvcvideo joydev videobuf2_vmalloc snd_seq_device rapl videobuf2_memops dell_wmi_sysman snd_timer nvidia(PO) videobuf2_v4l2 intel_cstate serio_raw efi_pstore firmware_attributes_class intel_wmi_thunderbolt dell_wmi_descriptor wmi_bmof mxm_wmi cfg80211 videobuf2_common btusb processor_thermal_device_pci_legacy btrtl snd btbcm processor_thermal_device videodev btintel processor_thermal_rfim input_leds ee1004 soundcore libarc4 mc bluetooth hid_multitouch processor_thermal_mbox cdc_acm ucsi_acpi mei_me processor_thermal_rapl ecdh_generic typec_ucsi intel_rapl_common ecc mei intel_pch_thermal intel_soc_dts_iosf typec int3403_thermal int340x_thermal_zone dell_smo8800 int3400_thermal mac_hid intel_hid acpi_pad acpi_thermal_rel sparse_keymap sch_fq_codel ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp parport ip_tables x_tables autofs4 dm_crypt hid_logitech_hidpp hid_logitech_dj usbhid hid_generic i915 i2c_algo_bit ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rtsx_pci_sdmmc crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel crypto_simd cryptd psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas idma64 hid wmi video pinctrl_cannonlake psmouse rc_core i2c_i801 nvme i2c_smbus drm intel_lpss_pci i2c_hid_acpi i2c_hid intel_lpss nvme_core ahci xhci_pci rtsx_pci libahci xhci_pci_renesas idma64 hid wmi video pinctrl_cannonlake ---[ end trace 003ff54f33076f12 ]--- RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0000:ffffa94506bc3b50 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa94506bc3c20 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 0000000000000000(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d61d7d910 CR3: 00000003944a4004 CR4: 00000000003706e0 Fixing recursive fault but reboot is needed! general protection fault, probably for non-canonical address 0xfffdf0d490323650: 0000 [#17] SMP PTI CPU: 4 PID: 12535 Comm: Breakpad Server Tainted: P D O 5.15.0-37-generic #39-Ubuntu Hardware name: Dell Inc. XPS 15 9570/0D0T05, BIOS 1.23.0 12/02/2021 RIP: 0010:rmqueue+0x44a/0xba0 Code: 04 49 8b 46 10 49 01 db 49 39 c3 0f 84 2f 01 00 00 48 be 00 01 00 00 00 00 ad de 49 8b 46 10 48 8b 08 48 8b 50 08 4c 8d 40 f8 <48> 89 51 08 48 89 0a 48 89 30 48 83 c6 22 48 89 70 08 41 83 fd 1f RSP: 0018:ffffa945030ff5e0 EFLAGS: 00010093 RAX: fffff0d490323608 RBX: ffff90c62c536580 RCX: fffdf0d490323648 RDX: ffff90c62c5365a0 RSI: dead000000000100 RDI: ffff90c63c7d6b80 RBP: ffffa945030ff6b0 R08: fffff0d490323600 R09: 0000000000000001 R10: 0000000000000293 R11: ffff90c62c5365a0 R12: ffff90c63c7d6b80 R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0 Call Trace: <TASK> get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? page_counter_uncharge+0x22/0x40 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:do_sys_poll+0x218/0x250 Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56 08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5 08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48 RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202 RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10 RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100 RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8 R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe R13: 0000000000000000 R14: ffff90c62c536590 R15: 000000000002d588 FS: 00007f6d8a0ff640(0000) GS:ffff90c62c500000(0000) knlGS:0000000000000000 CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 CR2: 00007f6d8a0fed06 CR3: 00000003944a4005 CR4: 00000000003706e0 Call Trace: <TASK> get_page_from_freelist+0xd1/0x520 __alloc_pages+0x17e/0x320 alloc_pages_vma+0x9d/0x380 wp_page_copy+0x7b/0x570 ? page_counter_uncharge+0x22/0x40 do_wp_page+0xca/0x2e0 handle_pte_fault+0x20b/0x230 __handle_mm_fault+0x3c7/0x700 handle_mm_fault+0xd8/0x2c0 do_user_addr_fault+0x1c5/0x670 exc_page_fault+0x77/0x160 asm_exc_page_fault+0x1e/0x30 RIP: 0010:do_sys_poll+0x218/0x250 Code: ff ff 4c 39 f0 0f 82 47 ff ff ff 0f 01 cb 0f ae e8 48 8d 74 24 20 8b 56 08 48 8d 46 0c 85 d2 74 1b 49 8d 4c d5 00 0f b7 50 06 <66> 41 89 55 06 49 83 c5 08 48 83 c0 08 4c 39 e9 75 ea 48 8b 36 48 RSP: 0018:ffffa945030ffb10 EFLAGS: 00050202 RAX: ffffa945030ffb3c RBX: ffffa945030ffb3c RCX: 00007f6d8a0fed10 RDX: 0000000000000000 RSI: ffffa945030ffb30 RDI: ffff90c4d54f4100 RBP: ffffa945030ffee0 R08: 0000000000000001 R09: ffff90c3181e41d8 R10: 0000000000000003 R11: 0000000000000000 R12: 00000000fffffdfe R13: 00007f6d8a0fed00 R14: 00007f6d8a0fed10 R15: ffffa945030ffb30 ? handle_pte_fault+0x20b/0x230 ? __handle_mm_fault+0x3c7/0x700 ? __pollwait+0xd0/0xd0 ? __pollwait+0xd0/0xd0 ? exc_page_fault+0x89/0x160 ? asm_exc_page_fault+0x1e/0x30 ? __put_user_nocheck_8+0x3/0x21 ? rseq_ip_fixup+0x72/0x160 ? restore_fpregs_from_fpstate+0x4e/0xc0 ? switch_fpu_return+0x4e/0xc0 ? exit_to_user_mode_prepare+0x92/0xb0 ? syscall_exit_to_user_mode+0x27/0x50 do_restart_poll+0x49/0x90 ? do_syscall_64+0x69/0xc0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1978296/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp