Please note this bug is about Dell Inspiron 3593 only. All other machine types should have separate bugs opened.
The problem with many people jumping on the same bug using different machines is that they will usually all have different causes and need different fixes. ** Summary changed: - Ubuntu does not resume (wake up) from suspend + [Dell Inspiron 3593] Ubuntu does not resume (wake up) from suspend -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1909005 Title: [Dell Inspiron 3593] Ubuntu does not resume (wake up) from suspend Status in linux package in Ubuntu: Confirmed Bug description: Whenever Ubuntu gets into suspend state, I cannot wake it up. -Keystrokes start the fans but screen does not turn on and Ubuntu still seems to be suspended because in my teamviewer account the computer is still offline. -Power button clicks do not help -I always have to turn off computer by holding power button and then turn it on again. The only kernel that works is the following: "linux- image-5.0.0-1070-oem-osp1". But with this old kernel I run into different problems. I have the latest BIOS version from Dell (released 2020-11-27) and the latest updates in Ubuntu 20.04. I will post logs during suspend and important logs (found in Logs gui tool) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-58-generic 5.4.0-58.64 ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: philip 2340 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Dec 22 13:59:14 2020 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-loras+X18 InstallationDate: Installed on 2019-12-04 (383 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0c45:671e Microdia Integrated_Webcam_HD Bus 001 Device 003: ID 0cf3:e009 Qualcomm Atheros Communications Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 3593 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=26003f0f-3564-472f-984c-a9a00e480fd0 ro mem_sleep_default=deep tsc=reliable quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-58-generic N/A linux-backports-modules-5.4.0-58-generic N/A linux-firmware 1.187.6 SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-11-04 (47 days ago) dmi.bios.date: 11/13/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.13.0 dmi.board.name: 04N9HV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd11/13/2020:svnDellInc.:pnInspiron3593:pvr:rvnDellInc.:rn04N9HV:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3593 dmi.product.sku: 0979 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1909005/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
