apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1940724/+attachment/5573095/+files/PulseList.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1940724 Title: 20.04.2 does not connect HP OfficeJet Pro 7740 scanner via USB2 Status in linux package in Ubuntu: Expired Bug description: I am trying Ubuntu MATE 20.04.2 to see what works and what is broken. My scanner is an HP OfficeJet Pro 7740 scanner connected to my ASUS A88XM-A motherboard via USB2 cable. With previous releases, I use VueScan Pro. Work fine. With 20.04.2 it cannot find my scanner at all. I tried the bundled Document Scanner app. It finds the scanner but cannot connect to it to actually scan. Apparently, something is wrong with connecting a scanner with a USB cable. If you need more information, please tell me how to get it and send it to you. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.35 ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-50-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: MATE Date: Fri Aug 20 18:56:53 2021 InstallationDate: Installed on 2021-04-17 (125 days ago) InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: robert 1572 F.... pulseaudio /dev/snd/controlC0: robert 1572 F.... pulseaudio /dev/snd/pcmC0D3p: robert 1572 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-03-05 (21 days ago) InstallationMedia: Ubuntu-MATE 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819.1) MachineType: System manufacturer System Product Name Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-35-generic root=UUID=0fc4c88c-4da7-4b59-afcc-1de5d036e6ba ro quiet splash ProcVersionSignature: Ubuntu 5.13.0-35.40~20.04.1-generic 5.13.19 RelatedPackageVersions: linux-restricted-modules-5.13.0-35-generic N/A linux-backports-modules-5.13.0-35-generic N/A linux-firmware 1.187.29 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: focal Uname: Linux 5.13.0-35-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/01/2014 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1301 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: A88XM-A dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/01/2014:br4.6:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-A:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1940724/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
