This bug is missing log files that will aid in diagnosing the problem.
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apport-collect 1268838
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: raring
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https://bugs.launchpad.net/bugs/1268838
Title:
Unable to mount audio disc - Message did not receive a reply (timeout
by message bus)
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have an Asus external slim USB optical drive and when I insert an
Audio CD, Unity pops up a message with the text in the summary:
"Unable to mount audio disc - Message did not receive a reply (timeout
by message bus)". I'm able to open VLC and successfully play the
audio disc, so I don't think it's a hardware issue. I've tried
checking the box marked "Never prompt or start programs on media
insertion" in the System Settings in the Details -> Removable media
section with no change in behavior.
Here is some hopefully relevant info:
$dmesg
[237213.087542] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
[237213.180052] usb 2-1.4: New USB device found, idVendor=1c6b, idProduct=a223
[237213.180059] usb 2-1.4: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[237213.180064] usb 2-1.4: Product: Mass Storage Device
[237213.180068] usb 2-1.4: Manufacturer: USB2.0 External
[237213.180071] usb 2-1.4: SerialNumber: 317509428611220
[237213.183251] scsi11 : usb-storage 2-1.4:1.0
[237214.191690] scsi 11:0:0:0: CD-ROM ASUS SDRW-08D2S-U
B701 PQ: 0 ANSI: 0
[237214.217823] sr0: scsi3-mmc drive: 188x/24x writer dvd-ram cd/rw xa/form2
cdda tray
[237214.217831] cdrom: Uniform CD-ROM driver Revision: 3.20
[237214.218127] sr 11:0:0:0: Attached scsi CD-ROM sr0
[237214.218291] sr 11:0:0:0: Attached scsi generic sg4 type 5
[237259.241566] pool[22376]: segfault at 7f3381ee7a02 ip 00007f338112b040 sp
00007f337e895f00 error 4 in libc-2.17.so[7f33810de000+1bf000]
[237290.913773] pool[22391]: segfault at 7f92d260aa02 ip 00007f92d184e040 sp
00007f92cefb8f00 error 4 in libc-2.17.so[7f92d1801000+1bf000]
[237295.156452] pool[22397]: segfault at 7f9e11abda02 ip 00007f9e10d01040 sp
00007f9e0e46bf00 error 4 in libc-2.17.so[7f9e10cb4000+1bf000]
[237297.896343] pool[22401]: segfault at 7f1d7206ba02 ip 00007f1d712af040 sp
00007f1d6ea19f00 error 4 in libc-2.17.so[7f1d71262000+1bf000]
[237375.705697] pool[22418]: segfault at 7f5ea9e29a02 ip 00007f5ea906d040 sp
00007f5ea67d7f00 error 4 in libc-2.17.so[7f5ea9020000+1bf000]
[237410.121426] systemd-hostnamed[22463]: Warning: nss-myhostname is not
installed. Changing the local hostname might make it unresolveable. Please
install nss-myhostname!
[237539.458769] pool[22585]: segfault at 7f3745bf8a02 ip 00007f3744e3c040 sp
00007f37425a6f00 error 4 in libc-2.17.so[7f3744def000+1bf000]
[238169.384091] pool[22744]: segfault at 7fe9ba823a02 ip 00007fe9b9a67040 sp
00007fe9b71d1f00 error 4 in libc-2.17.so[7fe9b9a1a000+1bf000]
$ lsb_release -a
LSB Version:
core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 13.04
Release: 13.04
Codename: raring
$ uname -a
Linux 3.8.0-34-lowlatency #26-Ubuntu SMP PREEMPT Wed Nov 20 23:57:52 UTC 2013
x86_64 x86_64 x86_64 GNU/Linux
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