** Description changed: - A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work (black screen and no reaction), you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These problems are not observed in Windows OS. The video card is no longer displayed as nvidia in both operating systems, now it is displayed only asMesa Intel® UHD Graphics 630 (CFL GT2). + A complete shutdown of the laptop occurs only with the help of the shutdown button. If this is not done, then the keyboard backlight and fans work, and the screen itself is turned off. And also the sleep mode does not work (black screen and no reaction), you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These problems are not observed in Windows OS. The video card is no longer displayed as nvidia in both operating systems, now it is displayed only asMesa Intel® UHD Graphics 630 (CFL GT2). I didn't reboot myself before, apparently the kernel was fixed. Thanks to the developers, that now he at least reboots himself. It remains to solve the issue with the shutdown. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Feb 19 14:35:10 2022 InstallationDate: Installed on 2022-02-01 (17 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_RU.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) Product Name: G7 7790 BIOS Information Vendor: Dell Inc. Version: 1.14.0 10/20/2020
** Summary changed: - The laptop turns off only through the button + The laptop turns off only through the button and won't wake up from sleep (black screen) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1961476 Title: The laptop turns off only through the button and won't wake up from sleep (black screen) Status in linux-signed-hwe-5.13 package in Ubuntu: New Bug description: A complete shutdown of the laptop occurs only with the help of the shutdown button. If this is not done, then the keyboard backlight and fans work, and the screen itself is turned off. And also the sleep mode does not work (black screen and no reaction), you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These problems are not observed in Windows OS. The video card is no longer displayed as nvidia in both operating systems, now it is displayed only asMesa Intel® UHD Graphics 630 (CFL GT2). I didn't reboot myself before, apparently the kernel was fixed. Thanks to the developers, that now he at least reboots himself. It remains to solve the issue with the shutdown. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Feb 19 14:35:10 2022 InstallationDate: Installed on 2022-02-01 (17 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=ru_RU.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) Product Name: G7 7790 BIOS Information Vendor: Dell Inc. Version: 1.14.0 10/20/2020 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1961476/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
