** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. - UPDATE on 2022/01/25: After I upgraded the "core" package using "snap - refresh", the first bug has been fixed. However, the second bug related - to laptop devices is still there. - UPDATE on 2022/01/26: The first bug is still there. It seems that the - bug just occasionally disappeared when I tried it yesterday, but - actually it is still there since today I enter the bleaking-cursor- - black-screen situation again. + UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. + + + UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor-black-screen situation again. + + + UPDATE on 2022/01/27: + + With respect to Bug #1: + + I followed Thomas's guide and suspended my computer for several times. I have the following observation: + 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. + 2. The problem occurs only when I use the suspend button in the menu at the right end of the status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: + + > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] + > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 + + It gets stuck there and I have to use the power button to force reboot. + + With respect to Bug #2: + + I still cannot get any information. After I close the LID and reopen it, + my PC gets stuck at a pure black screen without anything, even a cursor. + Moreover, it's not totally black, but with a bit LED light, which means + that the LID has power supply. I'm not sure whether I describe this + clearly. You can imagine closing your iPhone. It will first get into a + status where the screen still has power and some light before completely + shutting down. My LID is a bit like this. + + I'll try to ssh my computer in this status and look for more info. + ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer
** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor-black-screen situation again. UPDATE on 2022/01/27: With respect to Bug #1: I followed Thomas's guide and suspended my computer for several times. I have the following observation: 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. 2. The problem occurs only when I use the suspend button in the menu at the right end of the status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 It gets stuck there and I have to use the power button to force reboot. With respect to Bug #2: I still cannot get any information. After I close the LID and reopen it, my PC gets stuck at a pure black screen without anything, even a cursor. Moreover, it's not totally black, but with a bit LED light, which means that the LID has power supply. I'm not sure whether I describe this clearly. You can imagine closing your iPhone. It will first get into a status where the screen still has power and some light before completely shutting down. My LID is a bit like this. I'll try to ssh my computer in this status and look for more info. - ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer ** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. + UPDATE on 2022/01/25: After I upgraded the "core" package using "snap + refresh", the first bug has been fixed. However, the second bug related + to laptop devices is still there. - UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. - - - UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor-black-screen situation again. - + UPDATE on 2022/01/26: The first bug is still there. It seems that the + bug just occasionally disappeared when I tried it yesterday, but + actually it is still there since today I enter the bleaking-cursor- + black-screen situation again. UPDATE on 2022/01/27: - With respect to Bug #1: + With respect to Bug 1: I followed Thomas's guide and suspended my computer for several times. I have the following observation: 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. 2. The problem occurs only when I use the suspend button in the menu at the right end of the status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 It gets stuck there and I have to use the power button to force reboot. - With respect to Bug #2: + With respect to Bug 2: I still cannot get any information. After I close the LID and reopen it, my PC gets stuck at a pure black screen without anything, even a cursor. Moreover, it's not totally black, but with a bit LED light, which means that the LID has power supply. I'm not sure whether I describe this clearly. You can imagine closing your iPhone. It will first get into a status where the screen still has power and some light before completely shutting down. My LID is a bit like this. I'll try to ssh my computer in this status and look for more info. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer ** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor- black-screen situation again. UPDATE on 2022/01/27: - With respect to Bug 1: + With respect to the suspend bug: I followed Thomas's guide and suspended my computer for several times. I have the following observation: 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. 2. The problem occurs only when I use the suspend button in the menu at the right end of the status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 It gets stuck there and I have to use the power button to force reboot. - With respect to Bug 2: + With respect to the LID bug: I still cannot get any information. After I close the LID and reopen it, my PC gets stuck at a pure black screen without anything, even a cursor. Moreover, it's not totally black, but with a bit LED light, which means that the LID has power supply. I'm not sure whether I describe this clearly. You can imagine closing your iPhone. It will first get into a status where the screen still has power and some light before completely shutting down. My LID is a bit like this. I'll try to ssh my computer in this status and look for more info. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer ** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor- black-screen situation again. UPDATE on 2022/01/27: With respect to the suspend bug: I followed Thomas's guide and suspended my computer for several times. I have the following observation: 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. - 2. The problem occurs only when I use the suspend button in the menu at the right end of the status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: + 2. The problem occurs only when I use the suspend button in the menu at the right end of the GNOME status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 It gets stuck there and I have to use the power button to force reboot. With respect to the LID bug: I still cannot get any information. After I close the LID and reopen it, my PC gets stuck at a pure black screen without anything, even a cursor. Moreover, it's not totally black, but with a bit LED light, which means that the LID has power supply. I'm not sure whether I describe this clearly. You can imagine closing your iPhone. It will first get into a status where the screen still has power and some light before completely shutting down. My LID is a bit like this. I'll try to ssh my computer in this status and look for more info. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Black screen after suspending and closing LID Status in linux package in Ubuntu: New Bug description: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. UPDATE on 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. UPDATE on 2022/01/26: The first bug is still there. It seems that the bug just occasionally disappeared when I tried it yesterday, but actually it is still there since today I enter the bleaking-cursor- black-screen situation again. UPDATE on 2022/01/27: With respect to the suspend bug: I followed Thomas's guide and suspended my computer for several times. I have the following observation: 1. When I use the commandline to put my PC into STR or STI (I cannot put it into Hibernation, not sure whether this is because I don't allocate a swap partition for it) by commands like "echo mem | sudo tee /sys/power/state", it never encounters any problem. 2. The problem occurs only when I use the suspend button in the menu at the right end of the GNOME status bar. After that, the PC will get into a black screen, and then immediately and automatically revoke itself. After that, it shows the logging screen. I enter the password and punch the enter key. Then, it prints a long error message as follows: > [ 121.509899] gdm3[11143]: segfault at 0 ip 0000558aaf0a912a sp 00007fff1cd7cf10 error 4 in gdm3[558aaf093000+32000] > [ 121.509926] Code: 95 c7 40 0f b6 ff e8 d5 8a 01 00 8b 54 24 08 be 80 00 00 00 48 89 df 49 89 c7 4c 8d 05 04 ea 01 00 48 8d 05 1b 51 02 00 85 d2 <49> 8b 0f 48 8d 15 6c 02 02 00 4c 0f 44 c0 31 c0 e8 d1 dd fe ff 45 It gets stuck there and I have to use the power button to force reboot. With respect to the LID bug: I still cannot get any information. After I close the LID and reopen it, my PC gets stuck at a pure black screen without anything, even a cursor. Moreover, it's not totally black, but with a bit LED light, which means that the LID has power supply. I'm not sure whether I describe this clearly. You can imagine closing your iPhone. It will first get into a status where the screen still has power and some light before completely shutting down. My LID is a bit like this. I'll try to ssh my computer in this status and look for more info. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F.... pulseaudio /dev/snd/controlC1: nomanous 5648 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
