This affects me as well, kernel 5.4.0-96 atm. When I plug in the camera and run dmesg | egrep 'usb|uvc|video|cam|Cam':
[23785.501888] usb 1-4: new high-speed USB device number 12 using xhci_hcd [23785.745623] usb 1-4: New USB device found, idVendor=041e, idProduct=4095, bcdDevice=20.20 [23785.745625] usb 1-4: New USB device strings: Mfr=3, Product=1, SerialNumber=2 [23785.745627] usb 1-4: Product: Live! Cam Sync HD VF0770 [23785.745628] usb 1-4: Manufacturer: Creative Technology Ltd. [23785.745629] usb 1-4: SerialNumber: 2015012638825 [23785.754877] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.361794] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.362795] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.364790] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) [23786.365776] usb 1-4: 3:0: cannot get min/max values for control 2 (id 3) The camera mic works fine but the camera is not detected as a video device. The integrated latpop camera works fine. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1956461 Title: Creative HD720p webcam doesn't work Status in linux package in Ubuntu: Confirmed Bug description: After installing kernel 5.4.0-92 the webcam Creative HD720p stop to be seen by the system. There is no /dev/vl4/ folder --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: piotr 3094 F.... pulseaudio /dev/snd/controlC0: piotr 3094 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.2 InstallationDate: Installed on 2020-06-07 (578 days ago) InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213 IwConfig: enp3s0 no wireless extensions. lo no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. H67MA-USB3-B3 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-92-generic root=UUID=3bdaa7b0-765c-41ce-b67a-deeeabde9c42 ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-92.103-generic 5.4.157 RelatedPackageVersions: linux-restricted-modules-5.4.0-92-generic N/A linux-backports-modules-5.4.0-92-generic N/A linux-firmware 1.187.24 RfKill: Tags: uma Uname: Linux 5.4.0-92-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 10/27/2011 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F4 dmi.board.name: H67MA-USB3-B3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd10/27/2011:svnGigabyteTechnologyCo.,Ltd.:pnH67MA-USB3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH67MA-USB3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: H67MA-USB3-B3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956461/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
