This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1956496 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1956496 Title: lost usb devices Status in linux package in Ubuntu: Incomplete Bug description: when I join/start a Google Meets *Video* I got this in dmesg: [15092.966530] uvcvideo: Failed to set UVC commit control : -71 (exp. 26). [15093.126396] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126474] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126544] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126624] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126703] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126783] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1). [15093.126864] uvcvideo: Failed to set UVC probe control : -71 (exp. 26). [15093.156223] usb 1-2.3.4: USB disconnect, device number 9 [15093.940114] usb 1-2.3.4: new high-speed USB device number 15 using xhci_hcd [15094.088563] usb 1-2.3.4: New USB device found, idVendor=1f82, idProduct=0001, bcdDevice= 0.00 [15094.088576] usb 1-2.3.4: New USB device strings: Mfr=0, Product=0, SerialNumber=3 [15094.088582] usb 1-2.3.4: SerialNumber: HDA1AP23D00782 [15099.132109] usb 1-2.3.4: 1:1: cannot set freq 48000 to ep 0x86 [15101.164885] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.165798] usb 1-2.3.4: 1:1: usb_set_interface failed (-71) [15101.166675] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.167592] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.168455] usb 1-2.3.4: 1:1: usb_set_interface failed (-71) [15101.169350] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.170198] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.171027] usb 1-2.3.4: 1:1: usb_set_interface failed (-71) ..... and so on ..... [15101.347016] usb 1-2.3.4: 1:0: usb_set_interface failed (-71) [15101.347896] usb 1-2.3.4: 1:1: usb_set_interface failed (-71) [15101.348092] usb 1-2.3.4: USB disconnect, device number 15 [15101.348677] usb 1-2.3.4: 1:0: usb_set_interface failed (-19) [15102.644067] usb 1-2.3.4: new high-speed USB device number 16 using xhci_hcd [15102.793621] usb 1-2.3.4: New USB device found, idVendor=1f82, idProduct=0001, bcdDevice= 2.16 [15102.793627] usb 1-2.3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [15102.793629] usb 1-2.3.4: Product: TANDBERG HD [15102.793631] usb 1-2.3.4: Manufacturer: TANDBERG [15102.793632] usb 1-2.3.4: SerialNumber: AA1AP23D00782 [15102.796425] uvcvideo: Found UVC 1.00 device TANDBERG HD (1f82:0001) [15102.798164] input: TANDBERG HD: TANDBERG Video as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3.4/1-2.3.4:1.0/input/input26 [15109.244101] filter_write: 191 callbacks suppressed after that usb ports doens't work at all! I think the webcam and kernel doesn't like each other but that webcam works correctly with RingCentral or Zoom. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956496/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp