This change was made by a bot. ** Changed in: linux (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1953075 Title: external mouse, internal camera, usb drive doesn't work Status in linux package in Ubuntu: Confirmed Bug description: internal camera, external mouse, bluetooth, and usb drive did not recognize by notebook. This happens only if using battery power, not on ac power. Whenever power disconnected, those 3 components stopped working and unable to work even after I plug the ac power back. Tech info of notebook: Asus vivobook 15 F512DA 8gb, amd ryzen 5. Description: Ubuntu 20.04.3 LTS Release: 20.04 N: Unable to locate package pkgname expected: internal camera, external mouse, bluetooth, usb ports working on battery and ac power reliably regarding on ac power or not happened: internal camera, external mouse, bluetooth, usb ports, not working after disconnecting ac power and will continue not working even after plugging the ac power back this bug did not happen before the latest update ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-90-generic 5.4.0-90.101 ProcVersionSignature: Ubuntu 5.4.0-90.101-generic 5.4.148 Uname: Linux 5.4.0-90-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: elyeel 2272 F.... pulseaudio /dev/snd/controlC0: elyeel 2272 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Dec 2 11:56:56 2021 GvfsMonitorError: This tool has been deprecated, use 'gio mount' instead. See 'gio help mount' for more info. GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit. HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2020-02-05 (666 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_F512DA ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-90-generic root=UUID=ebeca585-f992-499f-8e2c-1b2c4b9c8a4e ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-90-generic N/A linux-backports-modules-5.4.0-90-generic N/A linux-firmware 1.187.20 SourcePackage: linux Symptom: storage UdevMonitorLog: monitor will print the received events for: UDEV - the event which udev sends out after rule processing UdisksMonitorLog: Monitoring the udisks daemon. Press Ctrl+C to exit. 11:57:18.000: The udisks-daemon is running (name-owner :1.8). UpgradeStatus: Upgraded to focal on 2020-10-06 (421 days ago) dmi.bios.date: 07/16/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X512DA.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X512DA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX512DA.305:bd07/16/2019:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX512DA_F512DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX512DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X512DA_F512DA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1953075/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp