apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1945542/+attachment/5543550/+files/Lspci.txt

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https://bugs.launchpad.net/bugs/1945542

Title:
  mouse starts going up and has a laggy response

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Writing lsb_release -rd I got this:
  Description:  Ubuntu 20.04.3 LTS
  Release:      20.04

  I don't know exactly what package has the issue but I think is most probably 
the kernel itself. 
  I can use my touchpad normally most of the time. But randomly and suddenly, 
it stops working properly. When I don't move the cursor, it starts going up and 
for re-using it I have to pass my finger three times (aprox.) and then it 
starts to respond. But when I leave it, the bug comes again.
  The problem got solved when I restart my laptop. I've tried a lot of 
troubleshooting I've found on internet but nothing works without restarting. 
Also, when I write xinput -list in the terminal, it does not detect my touchpad.
  Moreover, today I got two like-windows blue screen but instead of having a 
blue screen I got something like a TV receiving noise in color. Nothing works 
-neither the power button- I've lost few of my college work (not anything 
serious by luck).
  Thank you for making Ubuntu and best Regards.
  Josue Laszeski, Argentina.

  PD: I'm not an English native speaker, please ignore my redaction
  faults.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.11.0-37-generic 5.11.0-37.41~20.04.2
  ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.20
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: MATE
  Date: Wed Sep 29 21:46:41 2021
  InstallationDate: Installed on 2021-07-26 (65 days ago)
  InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  SourcePackage: linux-signed-hwe-5.11
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  josue      1259 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2021-07-26 (122 days ago)
  InstallationMedia: Ubuntu-MATE 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  MachineType: COMPAQ Presario 21
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic 
root=UUID=49c60cf2-3935-4fd9-87cc-3db4eed0d496 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.11.0-40.44~20.04.2-generic 5.11.22
  RelatedPackageVersions:
   linux-restricted-modules-5.11.0-40-generic N/A
   linux-backports-modules-5.11.0-40-generic  N/A
   linux-firmware                             1.187.20
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  focal
  Uname: Linux 5.11.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/05/2012
  dmi.bios.release: 0.1
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 77B
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Presario 21
  dmi.board.vendor: COMPAQ
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvr77B:bd07/05/2012:br0.1:svnCOMPAQ:pnPresario21:pvr0.1:skuSystemSKUNumber:rvnCOMPAQ:rnPresario21:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.family: EasyTab
  dmi.product.name: Presario 21
  dmi.product.sku: System SKUNumber
  dmi.product.version: 0.1
  dmi.sys.vendor: COMPAQ

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