[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/747811
Title:
[Acer Aspire 5742] USB subsystem seems to shut down occasionally
Status in “linux” package in Ubuntu:
Expired
Bug description:
When reconnecting a USB keyboard to my system, I got this stream of
messages in `/var/log/syslog`:
Mar 31 22:35:01 gatsby kernel: [442633.491562] usb 2-1.2: new low speed
USB device using ehci_hcd and address 79
Mar 31 22:35:01 gatsby kernel: [442633.579057] ehci_hcd 0000:00:1d.0:
fatal error
Mar 31 22:35:01 gatsby kernel: [442633.585381] ehci_hcd 0000:00:1d.0:
force halt; handshake ffffc90000674824 00004000 00004000 -> -110
Mar 31 22:35:01 gatsby kernel: [442633.585389] ehci_hcd 0000:00:1d.0: HC
died; cleaning up
Mar 31 22:35:01 gatsby kernel: [442633.598955] usb 2-1.2: device
descriptor read/all, error -108
Mar 31 22:35:01 gatsby kernel: [442633.598961] hub 2-1:1.0: cannot
disable port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598974] hub 2-1:1.0: cannot reset
port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598977] hub 2-1:1.0: cannot
disable port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598983] hub 2-1:1.0: cannot reset
port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598987] hub 2-1:1.0: cannot
disable port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598992] hub 2-1:1.0: cannot reset
port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598995] hub 2-1:1.0: cannot
disable port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.598998] hub 2-1:1.0: unable to
enumerate USB device on port 2
Mar 31 22:35:01 gatsby kernel: [442633.599002] hub 2-1:1.0: cannot
disable port 2 (err = -19)
Mar 31 22:35:01 gatsby kernel: [442633.599015] usb 2-1: USB disconnect,
address 2
A normal set of log messages for the same event looks like this:
Mar 31 16:36:44 gatsby kernel: [421175.156518] usb 2-1.2: new low speed
USB device using ehci_hcd and address 74
Mar 31 16:36:44 gatsby kernel: [421175.278006] input: Dell Dell USB
Keyboard as
/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/input/input63
Mar 31 16:36:44 gatsby kernel: [421175.278256] generic-usb
0003:413C:2003.0038: input,hidraw0: USB HID v1.10 Keyboard [Dell Dell USB
Keyboard] on usb-0000:00:1d.0-1.2/input0
Since that error was logged, the system will no longer respond to the
connection of USB devices. There is no record of such events in
either `/var/log/syslog` or via `dmesg`.
I'm running 10.10 on an Acer Aspire 5742 laptop. It may be relevant
that both my HECI controller and SMBus show up as `UNCLAIMED` in the
output from `lshw`. They are both listed as being `/^\s*product: 5
Series/3400 Series Chipset (HECI|SMBus) Controller/`.
I'm booting with the `acpi_osi=` kernel argument.
This, or a different problem resulting in USB devices not being
detected, has happened once before, on 2011-03-12. I rebooted in
order to be able to use newly connected USB devices.
When the previous event occurred, I was not using the acpi_osi= kernel
parameter.
I was using the kernel package `linux-image-generic 2.6.35.27.35` (or
possibly an earlier one, depending on when/if I rebooted) at that
point; I have since upgraded to `linux-image-2.6.35-28-generic
2.6.35-28.49`.
Since my last reboot I have plugged and unplugged numerous USB devices
multiple times without any issues. Note the address `79` on the above
syslog messages.
I tried
$ sudo modprobe -r usbhid ; sudo modprobe usbhid
This logged the following to `/var/log/syslog`
Apr 1 00:41:10 gatsby kernel: [450189.768916] usbcore: deregistering
interface driver usbhid
Apr 1 00:41:10 gatsby kernel: [450189.768960] usbcore: deregistering
interface driver hiddev
Apr 1 00:41:10 gatsby kernel: [450189.823210] usbcore: registered new
interface driver hiddev
Apr 1 00:41:10 gatsby kernel: [450189.823246] usbcore: registered new
interface driver usbhid
Apr 1 00:41:10 gatsby kernel: [450189.823250] usbhid: USB HID core driver
but otherwise had no effect: newly-connected USB devices still do not
work, nor are any syslog messages generated in response to their
connection.
I tried connecting devices to two different USB ports on different
sides of the machine, both to the same non-effect.
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-28-generic 2.6.35-28.49
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sixty 2548 F.... pulseaudio
sixty 4769 F.... alsamixer
sixty 20641 F.... alsamixer
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xb4400000 irq 44'
Mixer name : 'Intel IbexPeak HDMI'
Components : 'HDA:10ec0272,10250487,00100001
HDA:80862804,80860101,00100000'
Controls : 25
Simple ctrls : 12
Date: Fri Apr 1 18:14:32 2011
Frequency: Once every few weeks.
HibernationDevice: RESUME=UUID=9bdf76d5-03ed-4976-9c4d-e32fd1c65d5a
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Lsusb:
Bus 001 Device 004: ID 0bda:0138 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 0402:9665 ALi Corp.
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire 5742
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.35-28-generic
root=/dev/mapper/hostname-root ro acpi_osi=
ProcEnviron:
PATH=(custom, user)
LANG=en_CA.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.4
RfKill:
SourcePackage: linux
dmi.bios.date: 09/27/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5742
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias:
dmi:bvnAcer:bvrV1.07:bd09/27/2010:svnAcer:pnAspire5742:pvrV1.07:rvnAcer:rnAspire5742:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire 5742
dmi.product.version: V1.07
dmi.sys.vendor: Acer
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