This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1930460 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1930460 Title: HP Probook 470 G5 does not wake from sleep (just a black screen) Status in linux package in Ubuntu: Incomplete Bug description: I have HP Probook 470 G5, first I installed Ubuntu 18.04 and then upgraded to 20.04, in both cases the same problem arrived. I have disabled sleep mode, but also, if I intensionally put laptop in sleep mode the same thing happened. Sometimes when I try to wake him up, its just black screen and I cant do anything, I have to do hard restart (on button) Or when I try to wake him from sleep, i can do that, but i see that laptop has been restarted. Please exuce my bad English, I hope you understand me. I am beginner with Linux , and I dont have any idea how to solve this problem on my own Thank you very much on your help ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106 Uname: Linux 5.4.0-73-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Jun 1 21:25:03 2021 DisplayManager: gdm3 InstallationDate: Installed on 2020-09-03 (271 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-10-15 (229 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1930460/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp