The following lines in the dmesg log listed above probably means the
hardware problem:
[40530.316566] usb 3-2: device descriptor read/64, error -71
[40531.024592] usb usb3-port2: attempt power cycle
[40529.588675] usb 3-2: Device not responding to setup address.
[40529.800589] usb usb3-port2: unable to enumerate USB device
with the new one replaced for me, it could work now.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1936201
Title:
Logitech C922 Pro Stream Webcam can not work Ubuntu 21.04
Status in linux package in Ubuntu:
Invalid
Bug description:
Hi, All
I just bought one Logitech C922 Pro Stream Webcam, and want to use it with my
Thinkpad W530 with the Ubuntu 21.04 installed, but the webcamera only worked
for the first time it's plugged in after the reboot(and sometimes even reboot
does not help neither).
In the dmesg log, it shows usb "device descriptor read/64, error -71" like
the following,
not sure if anyone has any idea about it.
Any suggestions or solutions would be appreciated!
[38085.691994] usb 3-2: new high-speed USB device number 2 using xhci_hcd
[38088.082290] usb 3-2: New USB device found, idVendor=046d, idProduct=085c,
bcdDevice= 0.16
[38088.082303] usb 3-2: New USB device strings: Mfr=0, Product=2,
SerialNumber=1
[38088.082308] usb 3-2: Product: C922 Pro Stream Webcam
[38088.082311] usb 3-2: SerialNumber: 9C4B42DF
[38088.083969] uvcvideo: Found UVC 1.00 device C922 Pro Stream Webcam
(046d:085c)
[38088.085632] input: C922 Pro Stream Webcam as
/devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input21
[38088.260608] usbcore: registered new interface driver snd-usb-audio
[38977.914366] loop10: detected capacity change from 0 to 819200
[38978.461596] EXT4-fs (loop10): mounted filesystem without journal. Opts:
(null). Quota mode: none.
[38978.474276] EXT4-fs (loop10): resizing filesystem from 51201 to 102400
blocks
[38978.474283] EXT4-fs (loop10): Converting file system to meta_bg
[38978.474452] EXT4-fs (loop10): resized filesystem to 102400
[39139.534436] usb 1-1.2.2: USB disconnect, device number 20
[39179.179197] usb 1-1.2.2: new high-speed USB device number 21 using ehci-pci
[39179.291690] usb 1-1.2.2: New USB device found, idVendor=18d1,
idProduct=4ee7, bcdDevice= 2.23
[39179.291714] usb 1-1.2.2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[39179.291715] usb 1-1.2.2: Product: ADB Gadget
[39179.291716] usb 1-1.2.2: Manufacturer: HISILICON
[39179.291717] usb 1-1.2.2: SerialNumber: 616A34F301931D53
[39500.491711] usb 1-1.2.2: USB disconnect, device number 21
[39531.642830] pl2303 ttyUSB0: error sending break = -32
[39536.042580] usb 1-1.2.2: new high-speed USB device number 22 using ehci-pci
[39536.156831] usb 1-1.2.2: New USB device found, idVendor=18d1,
idProduct=4ee7, bcdDevice= 2.23
[39536.156845] usb 1-1.2.2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[39536.156849] usb 1-1.2.2: Product: ADB Gadget
[39536.156852] usb 1-1.2.2: Manufacturer: HISILICON
[39536.156855] usb 1-1.2.2: SerialNumber: 616A34F301931D53
[39542.978321] pl2303 ttyUSB0: pl2303_get_line_request - failed: -32
[39551.691951] usb 1-1.2.2: USB disconnect, device number 22
[39589.813977] usb 1-1.2.2: new high-speed USB device number 23 using ehci-pci
[39589.939365] usb 1-1.2.2: New USB device found, idVendor=18d1,
idProduct=4ee7, bcdDevice= 2.23
[39589.939379] usb 1-1.2.2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[39589.939384] usb 1-1.2.2: Product: ADB Gadget
[39589.939387] usb 1-1.2.2: Manufacturer: HISILICON
[39589.939390] usb 1-1.2.2: SerialNumber: 616A34F301931D53
[39741.898063] usb 1-1.2.2: USB disconnect, device number 23
[39789.991702] usb 1-1.2.2: new high-speed USB device number 24 using ehci-pci
[39790.102888] usb 1-1.2.2: New USB device found, idVendor=18d1,
idProduct=4ee7, bcdDevice= 2.23
[39790.102902] usb 1-1.2.2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[39790.102915] usb 1-1.2.2: Product: ADB Gadget
[39790.102917] usb 1-1.2.2: Manufacturer: HISILICON
[39790.102918] usb 1-1.2.2: SerialNumber: 616A34F301931D53
[39808.613276] pl2303 ttyUSB0: error sending break = -32
[40491.718803] usb 1-1.2.1.3: USB disconnect, device number 12
[40491.718996] pl2303 ttyUSB0: pl2303 converter now disconnected from ttyUSB0
[40491.719021] pl2303 1-1.2.1.3:1.0: device disconnected
[40492.484803] usb 1-1.2.2: USB disconnect, device number 24
[40493.530905] usb 3-2: USB disconnect, device number 2
[40493.916881] usb 3-2: new full-speed USB device number 3 using xhci_hcd
[40494.048924] usb 3-2: device descriptor read/64, error -71
[40494.288892] usb 3-2: device descriptor read/64, error -71
[40494.532877] usb 3-2: new full-speed USB device number 4 using xhci_hcd
[40494.664868] usb 3-2: device descriptor read/64, error -71
[40494.900883] usb 3-2: device descriptor read/64, error -71
[40495.008926] usb usb3-port2: attempt power cycle
[40495.668857] usb 3-2: new full-speed USB device number 5 using xhci_hcd
[40495.668990] usb 3-2: Device not responding to setup address.
[40495.876978] usb 3-2: Device not responding to setup address.
[40496.084852] usb 3-2: device not accepting address 5, error -71
[40497.968831] usb 3-2: new full-speed USB device number 7 using xhci_hcd
[40498.100843] usb 3-2: device descriptor read/64, error -71
[40498.336855] usb 3-2: device descriptor read/64, error -71
[40498.580839] usb 3-2: new full-speed USB device number 8 using xhci_hcd
[40498.708850] usb 3-2: device descriptor read/64, error -71
[40498.952836] usb 3-2: device descriptor read/64, error -71
[40499.060865] usb usb3-port2: attempt power cycle
[40499.720820] usb 3-2: new full-speed USB device number 9 using xhci_hcd
[40499.720927] usb 3-2: Device not responding to setup address.
[40499.932916] usb 3-2: Device not responding to setup address.
[40500.027028] usb 1-1.2: USB disconnect, device number 4
[40500.027035] usb 1-1.2.1: USB disconnect, device number 11
[40500.144810] usb 3-2: device not accepting address 9, error -71
[40500.272816] usb 3-2: new full-speed USB device number 10 using xhci_hcd
[40500.272928] usb 3-2: Device not responding to setup address.
[40500.480937] usb 3-2: Device not responding to setup address.
[40500.688804] usb 3-2: device not accepting address 10, error -71
[40500.688873] usb usb3-port2: unable to enumerate USB device
[40501.224811] usb 3-2: new full-speed USB device number 11 using xhci_hcd
[40501.352824] usb 3-2: device descriptor read/64, error -71
[40501.588822] usb 3-2: device descriptor read/64, error -71
[40501.824797] usb 3-2: new full-speed USB device number 12 using xhci_hcd
[40501.952820] usb 3-2: device descriptor read/64, error -71
[40502.196811] usb 3-2: device descriptor read/64, error -71
[40502.308858] usb usb3-port2: attempt power cycle
[40502.964790] usb 3-2: new full-speed USB device number 13 using xhci_hcd
[40502.964902] usb 3-2: Device not responding to setup address.
[40503.172900] usb 3-2: Device not responding to setup address.
[40503.380783] usb 3-2: device not accepting address 13, error -71
[40503.508786] usb 3-2: new full-speed USB device number 14 using xhci_hcd
[40503.508896] usb 3-2: Device not responding to setup address.
[40503.716887] usb 3-2: Device not responding to setup address.
[40503.924776] usb 3-2: device not accepting address 14, error -71
[40503.924853] usb usb3-port2: unable to enumerate USB device
[40504.068780] usb 3-2: new full-speed USB device number 15 using xhci_hcd
[40504.196799] usb 3-2: device descriptor read/64, error -71
[40504.432802] usb 3-2: device descriptor read/64, error -71
[40504.668774] usb 3-2: new full-speed USB device number 16 using xhci_hcd
[40504.796786] usb 3-2: device descriptor read/64, error -71
[40505.032784] usb 3-2: device descriptor read/64, error -71
[40505.140821] usb usb3-port2: attempt power cycle
[40505.795353] usb 3-2: new full-speed USB device number 17 using xhci_hcd
[40505.795480] usb 3-2: Device not responding to setup address.
[40506.000898] usb 3-2: Device not responding to setup address.
[40506.208757] usb 3-2: device not accepting address 17, error -71
[40506.336758] usb 3-2: new full-speed USB device number 18 using xhci_hcd
[40506.336876] usb 3-2: Device not responding to setup address.
[40506.544866] usb 3-2: Device not responding to setup address.
[40506.752759] usb 3-2: device not accepting address 18, error -71
[40506.752841] usb usb3-port2: unable to enumerate USB device
[40506.896753] usb 3-2: new full-speed USB device number 19 using xhci_hcd
[40507.024770] usb 3-2: device descriptor read/64, error -71
[40507.260775] usb 3-2: device descriptor read/64, error -71
[40507.496752] usb 3-2: new full-speed USB device number 20 using xhci_hcd
[40507.628777] usb 3-2: device descriptor read/64, error -71
[40507.864774] usb 3-2: device descriptor read/64, error -71
[40507.972802] usb usb3-port2: attempt power cycle
[40508.624742] usb 3-2: new full-speed USB device number 21 using xhci_hcd
[40508.624857] usb 3-2: Device not responding to setup address.
[40508.832884] usb 3-2: Device not responding to setup address.
[40509.040730] usb 3-2: device not accepting address 21, error -71
[40509.168737] usb 3-2: new full-speed USB device number 22 using xhci_hcd
[40509.168854] usb 3-2: Device not responding to setup address.
[40509.376835] usb 3-2: Device not responding to setup address.
[40509.584734] usb 3-2: device not accepting address 22, error -71
[40509.584831] usb usb3-port2: unable to enumerate USB device
[40509.728741] usb 3-2: new full-speed USB device number 23 using xhci_hcd
[40509.860743] usb 3-2: device descriptor read/64, error -71
[40510.096742] usb 3-2: device descriptor read/64, error -71
[40510.332724] usb 3-2: new full-speed USB device number 24 using xhci_hcd
[40510.460737] usb 3-2: device descriptor read/64, error -71
[40510.696751] usb 3-2: device descriptor read/64, error -71
[40510.804773] usb usb3-port2: attempt power cycle
[40511.456715] usb 3-2: new full-speed USB device number 25 using xhci_hcd
[40511.456830] usb 3-2: Device not responding to setup address.
[40511.664821] usb 3-2: Device not responding to setup address.
[40511.872716] usb 3-2: device not accepting address 25, error -71
[40512.000705] usb 3-2: new full-speed USB device number 26 using xhci_hcd
[40512.000818] usb 3-2: Device not responding to setup address.
[40512.208822] usb 3-2: Device not responding to setup address.
[40512.416709] usb 3-2: device not accepting address 26, error -71
[40512.416779] usb usb3-port2: unable to enumerate USB device
[40512.560702] usb 3-2: new full-speed USB device number 27 using xhci_hcd
[40512.688723] usb 3-2: device descriptor read/64, error -71
[40512.924722] usb 3-2: device descriptor read/64, error -71
[40513.160714] usb 3-2: new full-speed USB device number 28 using xhci_hcd
[40513.288725] usb 3-2: device descriptor read/64, error -71
[40513.524709] usb 3-2: device descriptor read/64, error -71
[40513.632763] usb usb3-port2: attempt power cycle
[40514.284686] usb 3-2: new full-speed USB device number 29 using xhci_hcd
[40514.284799] usb 3-2: Device not responding to setup address.
[40514.492788] usb 3-2: Device not responding to setup address.
[40514.700685] usb 3-2: device not accepting address 29, error -71
[40514.828681] usb 3-2: new full-speed USB device number 30 using xhci_hcd
[40514.828797] usb 3-2: Device not responding to setup address.
[40515.036787] usb 3-2: Device not responding to setup address.
[40515.244698] usb 3-2: device not accepting address 30, error -71
[40515.244820] usb usb3-port2: unable to enumerate USB device
[40515.388682] usb 3-2: new full-speed USB device number 31 using xhci_hcd
[40515.516688] usb 3-2: device descriptor read/64, error -71
[40515.752690] usb 3-2: device descriptor read/64, error -71
[40515.988680] usb 3-2: new full-speed USB device number 32 using xhci_hcd
[40516.116698] usb 3-2: device descriptor read/64, error -71
[40516.352686] usb 3-2: device descriptor read/64, error -71
[40516.460727] usb usb3-port2: attempt power cycle
[40517.112668] usb 3-2: new full-speed USB device number 33 using xhci_hcd
[40517.112784] usb 3-2: Device not responding to setup address.
[40517.320763] usb 3-2: Device not responding to setup address.
[40517.528664] usb 3-2: device not accepting address 33, error -71
[40517.656662] usb 3-2: new full-speed USB device number 34 using xhci_hcd
[40517.656777] usb 3-2: Device not responding to setup address.
[40517.864776] usb 3-2: Device not responding to setup address.
[40518.072654] usb 3-2: device not accepting address 34, error -71
[40518.072719] usb usb3-port2: unable to enumerate USB device
[40518.216668] usb 3-2: new full-speed USB device number 35 using xhci_hcd
[40518.344681] usb 3-2: device descriptor read/64, error -71
[40518.580669] usb 3-2: device descriptor read/64, error -71
[40518.816644] usb 3-2: new full-speed USB device number 36 using xhci_hcd
[40518.944659] usb 3-2: device descriptor read/64, error -71
[40519.180665] usb 3-2: device descriptor read/64, error -71
[40519.288724] usb usb3-port2: attempt power cycle
[40519.940656] usb 3-2: new full-speed USB device number 37 using xhci_hcd
[40519.940772] usb 3-2: Device not responding to setup address.
[40520.148759] usb 3-2: Device not responding to setup address.
[40520.356632] usb 3-2: device not accepting address 37, error -71
[40520.484636] usb 3-2: new full-speed USB device number 38 using xhci_hcd
[40520.484748] usb 3-2: Device not responding to setup address.
[40520.692742] usb 3-2: Device not responding to setup address.
[40520.900628] usb 3-2: device not accepting address 38, error -71
[40520.900700] usb usb3-port2: unable to enumerate USB device
[40524.252604] usb 3-2: new full-speed USB device number 39 using xhci_hcd
[40524.380622] usb 3-2: device descriptor read/64, error -71
[40524.616631] usb 3-2: device descriptor read/64, error -71
[40524.852594] usb 3-2: new full-speed USB device number 40 using xhci_hcd
[40524.984603] usb 3-2: device descriptor read/64, error -71
[40525.220604] usb 3-2: device descriptor read/64, error -71
[40525.328655] usb usb3-port2: attempt power cycle
[40525.980582] usb 3-2: new full-speed USB device number 41 using xhci_hcd
[40525.980698] usb 3-2: Device not responding to setup address.
[40526.188702] usb 3-2: Device not responding to setup address.
[40526.400577] usb 3-2: device not accepting address 41, error -71
[40526.532572] usb 3-2: new full-speed USB device number 42 using xhci_hcd
[40526.532686] usb 3-2: Device not responding to setup address.
[40526.740710] usb 3-2: Device not responding to setup address.
[40526.952575] usb 3-2: device not accepting address 42, error -71
[40526.952782] usb usb3-port2: unable to enumerate USB device
[40527.096581] usb 3-2: new full-speed USB device number 43 using xhci_hcd
[40527.224583] usb 3-2: device descriptor read/64, error -71
[40527.464583] usb 3-2: device descriptor read/64, error -71
[40527.708562] usb 3-2: new full-speed USB device number 44 using xhci_hcd
[40527.836615] usb 3-2: device descriptor read/64, error -71
[40528.072619] usb 3-2: device descriptor read/64, error -71
[40528.180605] usb usb3-port2: attempt power cycle
[40528.832566] usb 3-2: new full-speed USB device number 45 using xhci_hcd
[40528.832701] usb 3-2: Device not responding to setup address.
[40529.040709] usb 3-2: Device not responding to setup address.
[40529.248544] usb 3-2: device not accepting address 45, error -71
[40529.380548] usb 3-2: new full-speed USB device number 46 using xhci_hcd
[40529.380659] usb 3-2: Device not responding to setup address.
[40529.588675] usb 3-2: Device not responding to setup address.
[40529.800536] usb 3-2: device not accepting address 46, error -71
[40529.800589] usb usb3-port2: unable to enumerate USB device
[40529.944540] usb 3-2: new full-speed USB device number 47 using xhci_hcd
[40530.072566] usb 3-2: device descriptor read/64, error -71
[40530.316566] usb 3-2: device descriptor read/64, error -71
[40530.552568] usb 3-2: new full-speed USB device number 48 using xhci_hcd
[40530.680561] usb 3-2: device descriptor read/64, error -71
[40530.916582] usb 3-2: device descriptor read/64, error -71
[40531.024592] usb usb3-port2: attempt power cycle
[40531.676533] usb 3-2: new full-speed USB device number 49 using xhci_hcd
[40531.676649] usb 3-2: Device not responding to setup address.
[40531.884631] usb 3-2: Device not responding to setup address.
[40532.092525] usb 3-2: device not accepting address 49, error -71
[40536.468560] usb 1-1.2: new full-speed USB device number 25 using ehci-pci
[40536.552578] usb 1-1.2: device descriptor read/64, error -32
[40536.740561] usb 1-1.2: device descriptor read/64, error -32
[40537.160557] usb 1-1.2: new full-speed USB device number 26 using ehci-pci
[40537.452470] usb 1-1.2: device descriptor read/64, error -32
[40537.852507] usb 1-1.2: device descriptor read/64, error -32
[40537.960687] usb 1-1-port2: attempt power cycle
[40538.564472] usb 1-1.2: new full-speed USB device number 27 using ehci-pci
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