This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1939221 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1939221 Title: [amdgpu] Screen freeze then system without response Status in linux package in Ubuntu: Incomplete Bug description: It seems that I install a new graphic cart AMD Radeon R7 240, it was blinking at first i watch video then put it on full screen (especially in browser chrome). it suddenly no response for any keys. even i press "Ctrl+alt+delete" or try "Ctrl+alt+F2" to text mode. then I search google and install amd's opencl driver to replace intel. but, it just better then previous. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: mutter 3.36.9-0ubuntu0.20.04.1 ProcVersionSignature: Ubuntu 5.4.0-7634.38~1592497129~20.04~9a1ea2e-generic 5.4.41 Uname: Linux 5.4.0-7634-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Aug 8 13:48:50 2021 InstallationDate: Installed on 2019-11-23 (623 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1939221/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp