Amy, if you have concluded that the package that you are reporting your
issue against is the kernel then the bug report needs to be assigned to
"linux". I have done this for you. The kernel bot will shortly ask you
for further information, mark the report as being 'Incomplete' and ask
you to update the status of the bug report.

Please follow these instructions so that this bug report reaches a
member of the Kernel Team.

** Package changed: ubuntu => linux (Ubuntu)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1938275

Title:
  UI becomes completely unresponsive

Status in linux package in Ubuntu:
  New

Bug description:
  Starting from last Friday, i have had problems with Ubuntu freezing
  up. Although the mouse pointer still moves, clicking on things does
  not work. I was able to get to text mode terminal using Ctrl+Alt+Fx
  keys and shut down from the command line, which seemed to be
  unaffected. Shutting down took ages. Upon logging in again, it hung
  immediately as soon as the desktop loaded and i was not able to launch
  any applications or shut down from the UI, in fact this time i was not
  able to get to the text mode terminals either and had to shut down
  using the power button.

  I have since been booting from an earlier version of the kernel without issue 
(-147 instead of -151). This morning i tried 151 again and it immediately froze 
up upon logging in, before the desktop had loaded, and even the mouse pointer 
was frozen this time. Had to hard-reboot and booted
  back into -147 just fine.

  Hardware is a Dell Latitude E7470

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1938275/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to