Public bug reported:
My computer was working this morning, but when I powered it back on this
afternoon the keyboard and mouse do not function.
I have a desktop pc, 3 monitors, encrypted boot drive.
dpkg showed that kernel 5.4.0-74 was installed on my computer this
morning.
When I boot with kernel 5.4.0-74, my keyboard allows me to enter my
decryption password, but my computer boots with one monitor active and
the USB keyboard and USB mouse do not respond. (Using a different USB
keyboard makes no difference. Unplugging the keyboard and plugging it
back in makes no difference.)
When I use GRUB to boot with kernel 5.4.0-73, my system works as
expected (and all 3 monitors light up).
REQUIRED DETAILS:
lsb_release -rd
Description: Ubuntu 20.04.2 LTS
Release: 20.04
apt-cache policy linux-generic
linux-generic:
Installed: 5.4.0.74.77
Candidate: 5.4.0.74.77
Version table:
*** 5.4.0.74.77 500
500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu focal-security/main amd64 Packages
100 /var/lib/dpkg/status
5.4.0.26.32 500
500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages
Any help would be GREATLY appreciated.
Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-73-generic 5.4.0-73.82
ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
Uname: Linux 5.4.0-73-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ir 1650 F.... pulseaudio
/dev/snd/controlC0: ir 1650 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu Jun 3 21:05:15 2021
HibernationDevice: RESUME=UUID=01f6ff4d-fc7b-4a2b-9b64-5a099cc1a441
InstallationDate: Installed on 2017-04-27 (1499 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
IwConfig:
lo no wireless extensions.
enp0s31f6 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-73-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-73-generic N/A
linux-backports-modules-5.4.0-73-generic N/A
linux-firmware 1.187.12
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-05 (210 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1302
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z270-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1302:bd03/15/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ270-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1930795
Title:
Keyboard and mouse no longer work with Kernel 5.4.0-74
Status in linux package in Ubuntu:
New
Bug description:
My computer was working this morning, but when I powered it back on
this afternoon the keyboard and mouse do not function.
I have a desktop pc, 3 monitors, encrypted boot drive.
dpkg showed that kernel 5.4.0-74 was installed on my computer this
morning.
When I boot with kernel 5.4.0-74, my keyboard allows me to enter my
decryption password, but my computer boots with one monitor active and
the USB keyboard and USB mouse do not respond. (Using a different USB
keyboard makes no difference. Unplugging the keyboard and plugging it
back in makes no difference.)
When I use GRUB to boot with kernel 5.4.0-73, my system works as
expected (and all 3 monitors light up).
REQUIRED DETAILS:
lsb_release -rd
Description: Ubuntu 20.04.2 LTS
Release: 20.04
apt-cache policy linux-generic
linux-generic:
Installed: 5.4.0.74.77
Candidate: 5.4.0.74.77
Version table:
*** 5.4.0.74.77 500
500 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu focal-security/main amd64
Packages
100 /var/lib/dpkg/status
5.4.0.26.32 500
500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages
Any help would be GREATLY appreciated.
Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-73-generic 5.4.0-73.82
ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
Uname: Linux 5.4.0-73-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ir 1650 F.... pulseaudio
/dev/snd/controlC0: ir 1650 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity:Unity7:ubuntu
Date: Thu Jun 3 21:05:15 2021
HibernationDevice: RESUME=UUID=01f6ff4d-fc7b-4a2b-9b64-5a099cc1a441
InstallationDate: Installed on 2017-04-27 (1499 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
IwConfig:
lo no wireless extensions.
enp0s31f6 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-73-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-73-generic N/A
linux-backports-modules-5.4.0-73-generic N/A
linux-firmware 1.187.12
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-05 (210 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1302
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z270-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1302:bd03/15/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ270-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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