Hi, Thanks for answering. No I didn't have any of the ubuntu working on this computer. He is one week old. In store was installed kubuntu, but didn't work. I try to get a Ubuntu like twenty times, but didn't work. I saw in terminal that every time wen ist freezing I have "irq/124 pcie-dp"!? Now it's freezing in the middle of the installing. I send it to you two pictures of screen shots. Thanks for the help. Jean Matau
Le lun. 10 mai 2021 à 04:00, Daniel van Vugt <1927...@bugs.launchpad.net> a écrit : > Thanks for the bug report. The first thing I notice is your kernel log > (CurrentDmesg.txt) is showing some kind of repeating hardware failure > related to 'pcieport'. Was there any release of Ubuntu you have used > that did not have this problem? > > > ** Package changed: xorg (Ubuntu) => linux (Ubuntu) > > ** Changed in: linux (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1927836 > > Title: > freezing > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Computer freeze after max. 2 min > New Acer Aspire 3 > Kubuntu or Ubuntu same thing > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 > Uname: Linux 5.8.0-50-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.16 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat May 8 19:33:23 2021 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: > Intel Corporation Device [8086:4e61] (rev 01) (prog-if 00 [VGA > controller]) > Subsystem: Acer Incorporated [ALI] Device [1025:150d] > InstallationDate: Installed on 2021-05-08 (0 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > Lsusb: > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub > Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. > Bus 001 Device 002: ID 30fa:0300 USB OPTICAL MOUSE > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Lsusb-t: > /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M > /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 480M > |__ Port 4: Dev 2, If 0, Class=Human Interface Device, > Driver=usbhid, 1.5M > |__ Port 8: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M > |__ Port 8: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M > MachineType: Acer Aspire A317-33 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-50-generic > root=UUID=fd7ae629-e58b-4181-8297-c5139f747581 ro quiet splash vt.handoff=7 > SourcePackage: xorg > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 11/23/2020 > dmi.bios.release: 1.1 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V1.01 > dmi.board.asset.tag: Type2 - Board Chassis Location > dmi.board.name: Lilac_JL > dmi.board.vendor: JSL > dmi.board.version: V1.01 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.01 > dmi.ec.firmware.release: 1.0 > dmi.modalias: > dmi:bvnInsydeCorp.:bvrV1.01:bd11/23/2020:br1.1:efr1.0:svnAcer:pnAspireA317-33:pvrV1.01:rvnJSL:rnLilac_JL:rvrV1.01:cvnAcer:ct10:cvrV1.01: > dmi.product.family: Aspire 3 > dmi.product.name: Aspire A317-33 > dmi.product.sku: 0000000000000000 > dmi.product.version: V1.01 > dmi.sys.vendor: Acer > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927836/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1927836 Title: freezing Status in linux package in Ubuntu: Incomplete Bug description: Computer freeze after max. 2 min New Acer Aspire 3 Kubuntu or Ubuntu same thing ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-50-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat May 8 19:33:23 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:4e61] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Device [1025:150d] InstallationDate: Installed on 2021-05-08 (0 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 002: ID 30fa:0300 USB OPTICAL MOUSE Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 480M |__ Port 4: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M |__ Port 8: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 8: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M MachineType: Acer Aspire A317-33 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-50-generic root=UUID=fd7ae629-e58b-4181-8297-c5139f747581 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/23/2020 dmi.bios.release: 1.1 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.01 dmi.board.asset.tag: Type2 - Board Chassis Location dmi.board.name: Lilac_JL dmi.board.vendor: JSL dmi.board.version: V1.01 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.01 dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd11/23/2020:br1.1:efr1.0:svnAcer:pnAspireA317-33:pvrV1.01:rvnJSL:rnLilac_JL:rvrV1.01:cvnAcer:ct10:cvrV1.01: dmi.product.family: Aspire 3 dmi.product.name: Aspire A317-33 dmi.product.sku: 0000000000000000 dmi.product.version: V1.01 dmi.sys.vendor: Acer version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1927836/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
