This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1927514 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1927514 Title: [HP Pavilion 15] Keyboard does not work immediately on Ubuntu login page Status in libinput package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: New Bug description: I have a problem with logging into Ubuntu, i.e. in the login window I cannot enter the password for 10-20 seconds (most often with a cold start) the keyboard does not work (laptop keyboard). After several seconds, the keyboard starts and I can enter the password. I tested on "clean" versions of Ubuntu 20.04.2.0 LTS, 20.10 (also with Kernel 5.10), 21.04. The problem occurs on the HP Pavilion 15-eg0016nw laptop with an Intel Core i7-1135G7 processor (also occurs on the HP Pavilion 15-eg0073cl with Intel Core i7-1165G7). During normal operation, the keyboard works without any problems - the problem is only when logging into the system. I am using the latest BIOS version (F.12), but I have also used older versions: F.5 and F.11. Another user with the HP Pavilion 15-eg0073cl laptop (a very similar laptop model) has the same problem: https://askubuntu.com/questions/1323751/10-15-second-keyboard-unrecognized-issue Link to question: https://answers.launchpad.net/ubuntu/+question/696945 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu65 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2021-05-05 (1 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: gnome-shell 3.38.4-1ubuntu2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 Tags: hirsute wayland-session Uname: Linux 5.11.0-16-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1927514/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp