** Also affects: oem-priority
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1924685
Title:
No sound output/input available after installing 21.04
Status in OEM Priority Project:
Won't Fix
Status in linux package in Ubuntu:
Confirmed
Bug description:
Image: Hirsute 21.04 (20210415 daily build)
Device: Dell Precision 5750
After installing 21.04, the sound card is unavailable. In Sound
Settings, there is only one choice: "Dummy Output" .
The only way to hear sound is to connect a Bluetooth speaker.
Note: this device was enabled with 20.04 and 5.6.0-1035-oem kernel:
https://certification.ubuntu.com/hardware/202002-27726
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-14-generic 5.11.0-14.15
ProcVersionSignature: Ubuntu 5.11.0-14.15-generic 5.11.12
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1561 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 15:10:05 2021
InstallationDate: Installed on 2021-04-16 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210415)
MachineType: Dell Inc. Precision 5750
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-generic
root=UUID=2562d52a-de88-45e9-9d0a-3a79e48b1638 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.11.0-14-generic N/A
linux-backports-modules-5.11.0-14-generic N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2020
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.3:bd12/30/2020:br1.6:svnDellInc.:pnPrecision5750:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5750
dmi.product.sku: 0990
dmi.sys.vendor: Dell Inc.
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