This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1922807 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1922807 Title: Touchbad on HP Probook not working at all Status in linux package in Ubuntu: Incomplete Bug description: Hello, I have a fresh installation of Ubuntu (Ubuntu 20.04.2 LTS, Release: 20.04) on one partition of my HP Probook. The other partition is Win10 Pro. From the first moments on the touchpad didn't work. But then i could solve the issue and it worked fine for a while: sudo apt remove xserver-xorg-input-synaptics Then i installed VirtualBox and also installed some additional dependencies: sudo apt-get install -y build-essential zlibc zlib1g-dev ruby ruby-dev openssl libxslt-dev libxml2-dev libssl-dev libreadline6 libreadline6-dev libyaml-dev libsqlite3-dev sqlite3 sudo apt-get install -y build-essential zlibc zlib1g-dev ruby ruby-dev openssl libxslt1-dev libxml2-dev libssl-dev libreadline7 libreadline- dev libyaml-dev libsqlite3-dev sqlite3 I also installed ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu] and GCC via: sudo apt install build-essential Now my touchpad doesn't work and i can't remove synaptics again, because its not even installed. I also tried editing the grub file: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i8042.nopnp" and also tried: GRUB_CMDLINE_LIN UX_DEFAULT="quiet splash psmouse.proto=bare" GRUB_CMDLINE_LINUX="i8042.reset i8042.nomux i8042.nopnp i8042.noloop" The devices-list proc/bus/input/devices is attached to this report but unfortunately, there is no touchpad listed. And here is the xinput list: xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Surface Mobile Mouse id=16 [slave pointer (2)] ⎜ ↳ MX Keys Consumer Control id=18 [slave pointer (2)] ⎜ ↳ MX Keys Mouse id=20 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ HP HD Camera: HP HD Camera id=10 [slave keyboard (3)] ↳ HP HD Camera: HP IR Camera id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ HP Wireless hotkeys id=13 [slave keyboard (3)] ↳ HP WMI hotkeys id=14 [slave keyboard (3)] ↳ Surface Mobile Mouse Keyboard id=15 [slave keyboard (3)] ↳ MX Keys Keyboard id=17 [slave keyboard (3)] ↳ MX Keys Consumer Control id=19 [slave keyboard (3)] I am thankful for any help. Kind regards, ente187 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1922807/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp