apport information
** Tags added: apport-collected
** Description changed:
I recently started using ubuntu 20.04, I connected it to my 2.4ghz Wi-Fi, at
first the wifi worked fine, but suddenly the wifi stopped connecting, and after
a few seconds it said "unable to activate network". I checked the "additional
drivers tab" and it showed my wifi adapter, but it said "this device is using
an alternate driver".
right now I'm using my 5ghz Wi-Fi network, but sometimes it happens that it
stops working, usually after suspend.
UPDATE #1: Apparently it's working now, I suppose it's from an update.
Anyways I guess it's fixed.
UPDATE #2: it's broken again
UPDATE #3: after checking the error a long time I've realized that this
error happens when I leave it suspended it for a long time, it is fixed
by doing about 3-4 restarts. I'm going to try to use a code that
restarts the network-service after suspend, I'll see if it works.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: network-manager 1.22.10-1ubuntu2.2
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 9 12:09:28 2021
InstallationDate: Installed on 2021-02-08 (0 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
IpRoute:
default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600
169.254.0.0/16 dev wlp1s0 scope link metric 1000
192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.8 metric 600
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
[connection]
wifi.powersave = 2
mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
2021-02-08T22:50:26.196692
nmcli-dev:
DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH
CONNECTION CON-UUID
CON-PATH
wlp1s0 wifi connected full limited
/org/freedesktop/NetworkManager/Devices/2 Betancur 5G
cda009c8-c845-4366-8436-8e9c44da2cbf
/org/freedesktop/NetworkManager/ActiveConnection/1
lo loopback unmanaged unknown unknown
/org/freedesktop/NetworkManager/Devices/1 -- --
--
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW
WIFI WWAN-HW WWAN
running 1.22.10 connected started full enabled enabled
enabled enabled enabled
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: gustavo 1035 F.... pulseaudio
+ /dev/snd/controlC0: gustavo 1035 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-02-08 (6 days ago)
+ InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
+ MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X509DA_M509DA
+ Package: linux (not installed)
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic
root=UUID=ded079f2-3f25-4b66-9496-ffb73191187f ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
+ RelatedPackageVersions:
+ linux-restricted-modules-5.8.0-43-generic N/A
+ linux-backports-modules-5.8.0-43-generic N/A
+ linux-firmware 1.187.9
+ Tags: focal
+ Uname: Linux 5.8.0-43-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/11/2019
+ dmi.bios.release: 5.14
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: X509DA.306
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: X509DA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX509DA.306:bd10/11/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX509DA_M509DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX509DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: VivoBook
+ dmi.product.name: VivoBook_ASUSLaptop X509DA_M509DA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1915175/+attachment/5463954/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1915175
Title:
wifi network stops working and shows a green wifi icon
Status in linux package in Ubuntu:
Confirmed
Bug description:
I recently started using ubuntu 20.04, I connected it to my 2.4ghz Wi-Fi, at
first the wifi worked fine, but suddenly the wifi stopped connecting, and after
a few seconds it said "unable to activate network". I checked the "additional
drivers tab" and it showed my wifi adapter, but it said "this device is using
an alternate driver".
right now I'm using my 5ghz Wi-Fi network, but sometimes it happens that it
stops working, usually after suspend.
UPDATE #1: Apparently it's working now, I suppose it's from an update.
Anyways I guess it's fixed.
UPDATE #2: it's broken again
UPDATE #3: after checking the error a long time I've realized that
this error happens when I leave it suspended it for a long time, it is
fixed by doing about 3-4 restarts. I'm going to try to use a code that
restarts the network-service after suspend, I'll see if it works.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: network-manager 1.22.10-1ubuntu2.2
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 9 12:09:28 2021
InstallationDate: Installed on 2021-02-08 (0 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
IpRoute:
default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600
169.254.0.0/16 dev wlp1s0 scope link metric 1000
192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.8 metric 600
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
[connection]
wifi.powersave = 2
mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf:
2021-02-08T22:50:26.196692
nmcli-dev:
DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH
CONNECTION CON-UUID
CON-PATH
wlp1s0 wifi connected full limited
/org/freedesktop/NetworkManager/Devices/2 Betancur 5G
cda009c8-c845-4366-8436-8e9c44da2cbf
/org/freedesktop/NetworkManager/ActiveConnection/1
lo loopback unmanaged unknown unknown
/org/freedesktop/NetworkManager/Devices/1 -- --
--
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW
WIFI WWAN-HW WWAN
running 1.22.10 connected started full enabled enabled
enabled enabled enabled
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gustavo 1035 F.... pulseaudio
/dev/snd/controlC0: gustavo 1035 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-08 (6 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X509DA_M509DA
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic
root=UUID=ded079f2-3f25-4b66-9496-ffb73191187f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
RelatedPackageVersions:
linux-restricted-modules-5.8.0-43-generic N/A
linux-backports-modules-5.8.0-43-generic N/A
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2019
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X509DA.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X509DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrX509DA.306:bd10/11/2019:br5.14:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX509DA_M509DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX509DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X509DA_M509DA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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