Hi Chris / Steve. Thanks you for your quick response.
Chris - I had left the install window open and ran 'apport-collect 1911578' within a terminal as requested and authorized it. The window appeared indicating that it was collecting data and then the python job crashed: dpkg-query: no packages found matching linux Traceback ... AttributeError: ConfigParser instance has no attribute 'read_string' I am not sure if any meaningful information was gathered and uploaded. Steve - NVME appears to be a storage device connected directly to the PCI bus (https://www.howtogeek.com/404627/what-are-nvme-drives-and-should-you-buy-one/). This desktop has a standard 1TB drive that is SATA-connected. If it is likely that Ubuntu 16.04 is too old to recognize my new hardware then I can give Ubuntu 18.xx LTS a try. I have 8 other systems running Ubuntu 16.04 and have not had any reason to upgrade to date. Thanks! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1911578 Title: Cannot install Ubuntu 16.04 Alongside Pre-Installed Windows 10 Status in linux package in Ubuntu: Incomplete Bug description: Hello. I am trying to install Ubuntu 16.04.4 LTS from USB (which has been used successfully in the past) alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop. I expected that the install process would recognize the free partition created on the GPT disk, but it does not. I reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu- alongside-a-pre-installed-windows-with-uefi) - no change. I disabled Secure Boot in the BIOS - no change. The drive & partitions do not appear to be recognized by Ubuntu. As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it. Thanks! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
