This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1906515 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1906515 Title: Bluetooth : No device found (rtl8822cu) Status in linux package in Ubuntu: Incomplete Bug description: Hi, The bluetooth with device rtl8822cu does not work with 5.9.12 mainline kernel (and all 5.9 kernel). Before it worked fine with 5.8.0 mainline kernel. A similar problem was solved for rl8822ce in 5.9.11 kernel by arch. Discussion here : https://bbs.archlinux.org/viewtopic.php?pid=1940003#p1940003 meloli@Asus-A17:~$ sudo dmesg | grep -i bluetooth [ 1.476073] usb 5-1: Product: Bluetooth Radio [ 3.977975] Bluetooth: Core ver 2.22 [ 3.978022] Bluetooth: HCI device and connection manager initialized [ 3.978030] Bluetooth: HCI socket layer initialized [ 3.978035] Bluetooth: L2CAP socket layer initialized [ 3.978043] Bluetooth: SCO socket layer initialized [ 4.002039] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000c lmp_ver=0a lmp_subver=8822 [ 4.003996] Bluetooth: hci0: RTL: rom_version status=0 version=3 [ 4.004001] Bluetooth: hci0: RTL: loading rtl_bt/rtl8822cu_fw.bin [ 4.006885] Bluetooth: hci0: RTL: loading rtl_bt/rtl8822cu_config.bin [ 4.007705] Bluetooth: hci0: RTL: cfg_sz 6, total sz 31422 [ 4.283989] Bluetooth: hci0: RTL: fw version 0x09993aa1 [ 4.933204] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 4.933207] Bluetooth: BNEP filters: protocol multicast [ 4.933214] Bluetooth: BNEP socket layer initialized [ 1422.650815] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=000c lmp_ver=0a lmp_subver=8822 [ 1422.652695] Bluetooth: hci0: RTL: rom_version status=0 version=3 [ 1422.652725] Bluetooth: hci0: RTL: loading rtl_bt/rtl8822cu_fw.bin [ 1422.652877] Bluetooth: hci0: RTL: loading rtl_bt/rtl8822cu_config.bin [ 1422.653058] Bluetooth: hci0: RTL: cfg_sz 6, total sz 31422 [ 1422.931399] Bluetooth: hci0: RTL: fw version 0x09993aa1 [ 1632.862056] Bluetooth: hci0: RTL: examining hci_ver=0a hci_rev=0999 lmp_ver=0a lmp_subver=3aa1 [ 1632.862064] Bluetooth: hci0: RTL: unknown IC info, lmp subver 3aa1, hci rev 0999, hci ver 000a [ 1632.862065] Bluetooth: hci0: RTL: assuming no firmware upload needed meloli@Asus-A17:~$ lsmod|grep blue bluetooth 647168 12 btrtl,btintel,btbcm,bnep,btusb ecdh_generic 16384 1 bluetooth meloli@Asus-A17:~$ lsusb Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 005 Device 002: ID 13d3:3548 IMC Networks Bluetooth Radio Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 002: ID 0951:1666 Kingston Technology DataTraveler 100 G3/G4/SE9 G2 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 13d3:56a2 IMC Networks USB2.0 HD UVC WebCam Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub meloli@Asus-A17:~$ rfkill list all 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: no Hard blocked: no --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-09-18 (75 days ago) InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) Tags: focal Uname: Linux 5.9.12-050912-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lp lpadmin lxd plugdev sambashare sudo vboxusers _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906515/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp