Public bug reported: Notebook HP 15-DA1054UR 6PU75EA Ubuntu 20.04.1 LTS
After installing the system, wi-fi on RTL8723DE works, bluetooth does not. In the bluetooth section of the settings, the checkbox is inactive. Everything works in windows. dmesg | grep-i blue / lsusb Bus 002 Device 002: ID 17e9:4300 DisplayLink USB3.0 to DVI Adapter Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0408:5321 Quanta Computer, Inc. HP Webcam Bus 001 Device 005: ID 8564:1000 Transcend Information, Inc. JetFlash Bus 001 Device 004: ID 09da:054f A4Tech Co., Ltd. Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub What I tried: 1. to turn off Fast Startup in windows - the problem persists 2. boot from Live-CD - the problem persists 3. install Ubuntu 20.10 - the problem persists 4. change the kernel to 5.10.0-051000rc5daily20201124-generic-the problem persists 5. updated the BIOS - the problem persists dmidecode-t bios # dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 3.0 present. Handle 0x0000, DMI type 0, 26 bytes BIOS Information Vendor: Insyde Version: F.33 Release Date: 07/31/2020 Address: 0xE0000 Runtime Size: 128 kB ROM Size: 13312 kB Characteristics: PCI is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported EDD is supported Japanese floppy for NEC 9800 1.2 MB is supported (int 13h) Japanese floppy for Toshiba 1.2 MB is supported (int 13h) 5.25"/360 kB floppy services are supported (int 13h) 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) 8042 keyboard services are supported (int 9h) CGA/mono video services are supported (int 10h) ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 15.33 Firmware Revision: 70.36 Handle 0x000C, DMI type 13, 22 bytes BIOS Language Information Language Description Format: Long Installable Languages: 5 en|US|iso8859-1,0 fr|FR|iso8859-1,0 es|ES|iso8859-1,0 zh|TW|unicode, 0 zh|CN|unicode, 0 Currently Installed Language: en|US|iso8859-1.0 6. Install from here https://github.com/smlinux/rtl8723de -the problem persists 7. Reset the BIOS to factory settings and disable all perefiriynye devices-the problem persists 8. manjaro live-cd-problem persists ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-54-generic 5.4.0-54.60 ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 Uname: Linux 5.4.0-54-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: spice 2866 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Nov 30 00:30:06 2020 InstallationDate: Installed on 2020-11-19 (10 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: HP HP Laptop 15-da1xxx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=a4a97384-4234-49d6-bd96-9e37979fed26 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-54-generic N/A linux-backports-modules-5.4.0-54-generic N/A linux-firmware 1.187.4 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/31/2020 dmi.bios.vendor: Insyde dmi.bios.version: F.33 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8532 dmi.board.vendor: HP dmi.board.version: 70.36 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.33:bd07/31/2020:svnHP:pnHPLaptop15-da1xxx:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.36:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 15-da1xxx dmi.product.sku: 6PU75EA#ACB dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1906172 Title: Bluetooth RTL8723DE dont work Status in linux package in Ubuntu: Confirmed Bug description: Notebook HP 15-DA1054UR 6PU75EA Ubuntu 20.04.1 LTS After installing the system, wi-fi on RTL8723DE works, bluetooth does not. In the bluetooth section of the settings, the checkbox is inactive. Everything works in windows. dmesg | grep-i blue / lsusb Bus 002 Device 002: ID 17e9:4300 DisplayLink USB3.0 to DVI Adapter Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0408:5321 Quanta Computer, Inc. HP Webcam Bus 001 Device 005: ID 8564:1000 Transcend Information, Inc. JetFlash Bus 001 Device 004: ID 09da:054f A4Tech Co., Ltd. Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub What I tried: 1. to turn off Fast Startup in windows - the problem persists 2. boot from Live-CD - the problem persists 3. install Ubuntu 20.10 - the problem persists 4. change the kernel to 5.10.0-051000rc5daily20201124-generic-the problem persists 5. updated the BIOS - the problem persists dmidecode-t bios # dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 3.0 present. Handle 0x0000, DMI type 0, 26 bytes BIOS Information Vendor: Insyde Version: F.33 Release Date: 07/31/2020 Address: 0xE0000 Runtime Size: 128 kB ROM Size: 13312 kB Characteristics: PCI is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported EDD is supported Japanese floppy for NEC 9800 1.2 MB is supported (int 13h) Japanese floppy for Toshiba 1.2 MB is supported (int 13h) 5.25"/360 kB floppy services are supported (int 13h) 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) 8042 keyboard services are supported (int 9h) CGA/mono video services are supported (int 10h) ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 15.33 Firmware Revision: 70.36 Handle 0x000C, DMI type 13, 22 bytes BIOS Language Information Language Description Format: Long Installable Languages: 5 en|US|iso8859-1,0 fr|FR|iso8859-1,0 es|ES|iso8859-1,0 zh|TW|unicode, 0 zh|CN|unicode, 0 Currently Installed Language: en|US|iso8859-1.0 6. Install from here https://github.com/smlinux/rtl8723de -the problem persists 7. Reset the BIOS to factory settings and disable all perefiriynye devices-the problem persists 8. manjaro live-cd-problem persists ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-54-generic 5.4.0-54.60 ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 Uname: Linux 5.4.0-54-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: spice 2866 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Nov 30 00:30:06 2020 InstallationDate: Installed on 2020-11-19 (10 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: HP HP Laptop 15-da1xxx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=a4a97384-4234-49d6-bd96-9e37979fed26 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-54-generic N/A linux-backports-modules-5.4.0-54-generic N/A linux-firmware 1.187.4 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/31/2020 dmi.bios.vendor: Insyde dmi.bios.version: F.33 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8532 dmi.board.vendor: HP dmi.board.version: 70.36 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.33:bd07/31/2020:svnHP:pnHPLaptop15-da1xxx:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.36:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 15-da1xxx dmi.product.sku: 6PU75EA#ACB dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906172/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
