This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1904757 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1904757 Title: No sound after upgrade to linux-image-5.4.0-54-generic Status in linux package in Ubuntu: Incomplete Bug description: Hi Everyone, Just a heads up here... I'm working on Zorin OS 15.3, which is based on Ubuntu Bionic. I upgrade from the linux-image-5.4.0-53-generic kernel to the linux- image-5.4.0-54-generic kernel. After the upgrade to the 5.4.0-54 kernel sound stopped working. Settings showed a "Dummy Output" device and no others. A quick lsmod for snd_hda_intel showed the driver was not loaded. I was not able to load the Intel driver manually. I think there may be some sound driver problems with linux- image-5.4.0-54-generic. The user wanted her sound so I had to remove the 5.4.0-54 kernel. I won't be able to help troubleshoot it. If someone could make a quick pass on the module build results to ensure the drivers are being built for 5.4.0-54, it would be appreciated. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1904757/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp