Public bug reported:
Trackpad and keyboard don't work past the GNU boot menu, including they
do not work in recovery mode.
Have tried updating all drivers and reinstalling drivers. Have tried
repairing OS.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-26-generic 5.8.0-26.27
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: untolddawn 1015 F.... pulseaudio
/dev/snd/controlC0: untolddawn 1015 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Wed Nov 4 20:12:35 2020
MachineType: Microsoft Corporation Surface Laptop 3
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-26-generic
root=UUID=5da3d8d8-a853-4157-bcab-9921f9540c57 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-26-generic N/A
linux-backports-modules-5.8.0-26-generic N/A
linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2020
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 1.2545.140
dmi.board.name: Surface Laptop 3
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr1.2545.140:bd07/09/2020:svnMicrosoftCorporation:pnSurfaceLaptop3:pvr124I00044T000M0400000B07:rvnMicrosoftCorporation:rnSurfaceLaptop3:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Laptop 3
dmi.product.sku: Surface_Laptop_3_1873
dmi.product.version: 124I:00044T:000M:0400000B:07
dmi.sys.vendor: Microsoft Corporation
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug groovy
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https://bugs.launchpad.net/bugs/1902977
Title:
Trackpad and keyboard don't work
Status in linux package in Ubuntu:
Confirmed
Bug description:
Trackpad and keyboard don't work past the GNU boot menu, including
they do not work in recovery mode.
Have tried updating all drivers and reinstalling drivers. Have tried
repairing OS.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-26-generic 5.8.0-26.27
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: untolddawn 1015 F.... pulseaudio
/dev/snd/controlC0: untolddawn 1015 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Wed Nov 4 20:12:35 2020
MachineType: Microsoft Corporation Surface Laptop 3
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-26-generic
root=UUID=5da3d8d8-a853-4157-bcab-9921f9540c57 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.8.0-26-generic N/A
linux-backports-modules-5.8.0-26-generic N/A
linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2020
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 1.2545.140
dmi.board.name: Surface Laptop 3
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr1.2545.140:bd07/09/2020:svnMicrosoftCorporation:pnSurfaceLaptop3:pvr124I00044T000M0400000B07:rvnMicrosoftCorporation:rnSurfaceLaptop3:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Laptop 3
dmi.product.sku: Surface_Laptop_3_1873
dmi.product.version: 124I:00044T:000M:0400000B:07
dmi.sys.vendor: Microsoft Corporation
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