This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1888992 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1888992 Title: [Realtek ALC892, Green Headphone Out, Front] Not detecting/switching to front jack after plugging in headphones Status in linux package in Ubuntu: Incomplete Bug description: I boot my system without any sound devices plugged into any jacks; checking Gnome settings Sound, Output Device is "Dummy Output" (no other options available in drop-down list). I plug in headphones into the front jack and play some audio, but do not hear any sound from the headphones; checking Gnome settings Sound, the Output Device is still "Dummy Output", with no other options available. This is a regression from previous behaviour, when plugging in headphones into the front jack would automatically enable/switch to the front jack and its associated controller "Family 17h (Models 00h- 0fh) HD Audio Controller" (this is the motherboard's onboard audio hardware). I can currently workaround this each time I plug in the headphones by installing and running pavucontrol, and under Configuration selecting "Analogue Stereo Output (unplugged) (unavailable)" - this option becomes "Analogue Stereo Output" after I select it. This seems to be a regression in pulseaudio after an upgrade from from 1:13.99.1-1ubuntu3.3 to 1:13.99.1-1ubuntu3.5. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: chinf 1741 F.... pulseaudio /dev/snd/pcmC1D0p: chinf 1741 F...m pulseaudio /dev/snd/controlC0: chinf 1741 F.... pulseaudio /dev/snd/timer: chinf 1741 f.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jul 26 12:46:52 2020 InstallationDate: Installed on 2018-10-29 (635 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic successful Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: chinf 1741 F.... pulseaudio /dev/snd/controlC0: chinf 1741 F.... pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [To Be Filled By O.E.M., Realtek ALC892, Green Headphone Out, Front] No sound at all UpgradeStatus: Upgraded to focal on 2020-05-04 (83 days ago) dmi.bios.date: 12/19/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P5.40 dmi.board.name: AB350 Pro4 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP5.40:bd12/19/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888992/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp