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apport-collect 1898214
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1898214
Title:
Sonix Technology USB camera and "cannot get freq at ep 0x84"
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi Everyone,
I'm working on Ubuntu 18.04, x86_64, fully patched. The kernel is
5.4.0-48-generic.
Dmesg shows a few messages for a Sonix Technology USB Camera. The
camera is somewhat popular on Amazon. The camera is
https://www.amazon.com/gp/product/B086WVDKH7.
Here are the dmesg messages:
$ dmesg | grep 'cannot get freq'
[ 4.361835] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
[ 6.225996] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
[ 6.276147] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
And here is the info on the webcam:
$ dmesg | grep 'usb 2-7.4.2'
[ 3.112262] usb 2-7.4.2: new high-speed USB device number 7 using xhci_hcd
[ 3.257399] usb 2-7.4.2: New USB device found, idVendor=0c45,
idProduct=6366, bcdDevice= 1.00
[ 3.257401] usb 2-7.4.2: New USB device strings: Mfr=2, Product=1,
SerialNumber=3
[ 3.257402] usb 2-7.4.2: Product: USB Live camera
[ 3.257403] usb 2-7.4.2: Manufacturer: Sonix Technology Co., Ltd.
[ 3.257404] usb 2-7.4.2: SerialNumber: SN0001
[ 4.361835] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
[ 6.225996] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
[ 6.276147] usb 2-7.4.2: 3:1: cannot get freq at ep 0x84
====================
I don't think the "linux" package is the best choice. I wanted to ise
"linux-5.4" or similar. The problem users like me have is, package
search sucks on this webpage. I cannot enter 'linux-5.4', 'linux
"5.4"' or other similar search terms and get a result. Nearly all
search results in 0 results. Then, searching for 'linux' results in 50
pages of results. Sigh...
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