I can confirm the problem too in 13.10. I tried this with the latest development release 25.1.2014 as instructed, but the apport-collect command did not work (requiring apport-python or something to be installed and the installation did not work in the live session) nor did the modem work in the development release.
Also tried the workaround in the first post without success. So I guess I have to install 12.04 or something… -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1173566 Title: 19d2:2000 ZTE HSDPA Modem MF627 MF628 not recognized by network- manager in Ubuntu 13.04 Status in “linux” package in Ubuntu: Incomplete Bug description: Hello, I just had to notice that my ZTE HDPA USB Modem is no longer working in Ubuntu 13.04 - but in 12.04 it worked. lsusb lists the device as "ID 19d2:2000 ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA" but the internal flash memory as well as the modem itself are not recognized by nautilus or the network-manager respectively. Older workaround I found anywhere here with killing modem-manager does not work. Ubuntu release 13.04 3.8.0-19 usb-modeswitch 1.2.3+repack0-1ubuntu3 modemmanager 0.6.0.0.really-0ubuntu5 WORKAROUND: 1. I added the modules (not sure if this is really necessary) usbserial option in /etc/modules 2.picked up the matching config file (e.g. "19d2:2000" - this is the device ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line "ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d 3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and copied in these lines: # Increase the default delay to avoid conflict with usb_modeswitch options usb-storage delay_use=3 4. Connected the usb-modem, waited about 10-15 seconds until the internal SD-card was mounted and the the modem recognized by the modem-manager. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173566/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
