Public bug reported:
I tried updating from Ubuntu 15.04 to the latest Ubuntu 20.04, and it
seems that the touchpad stopped working, it's just not moving. Not sure
where could be the cause.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sneha 1767 F.... pulseaudio
/dev/snd/controlC1: sneha 1767 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 29 20:33:06 2020
InstallationDate: Installed on 2020-08-29 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. Inspiron 3542
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=d4b16d3e-9cb8-4bf1-b454-e306bc36b10d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA06:bd01/12/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.sku: 0652
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1893521/+attachment/5405719/+files/devices
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https://bugs.launchpad.net/bugs/1893521
Title:
Touchpad is not working
Status in linux package in Ubuntu:
New
Bug description:
I tried updating from Ubuntu 15.04 to the latest Ubuntu 20.04, and it
seems that the touchpad stopped working, it's just not moving. Not
sure where could be the cause.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sneha 1767 F.... pulseaudio
/dev/snd/controlC1: sneha 1767 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 29 20:33:06 2020
InstallationDate: Installed on 2020-08-29 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. Inspiron 3542
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=d4b16d3e-9cb8-4bf1-b454-e306bc36b10d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA06:bd01/12/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.sku: 0652
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
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