0. install acpidbg - sudo apt install linux-tools-`uname -r` linux- tools-generic
trigger and check which of the following cause screen freeze 1. sudo acpidbg -b "e EV5 1 0" ("2 0" for brightness down) 2. sudo acpidbg -b "e \_SB.PCI0.GFX0.BRT6 1 0" ("2 0" for brightness down) 3. sudo acpidbg -b "notify \_SB.PCI0.GFX0.LCD 0x86" (0x86 for brightness down) 4. echo 30000 | sudo tee /sys/class/backlight/intel_backlight/brightness 5. echo 60000 | sudo tee /sys/class/backlight/intel_backlight/brightness -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1891032 Title: Brightness key freeze screen Status in linux package in Ubuntu: Incomplete Bug description: When I press the KEY_BRIGHTNESSDOWN or KEY_BRIGHTNESSUP the screen freeze for a few seconds. Sometimes it up/down brightness to max/min with just one press and the overlay get stuck in the screen. Maybe useful information: # evtest Event: time 1597066500.752632, -------------- SYN_REPORT ------------ Event: time 1597066502.755372, type 4 (EV_MSC), code 4 (MSC_SCAN), value 86 Event: time 1597066502.755372, type 1 (EV_KEY), code 225 (KEY_BRIGHTNESSUP), value 1 Event: time 1597066502.755372, -------------- SYN_REPORT ------------ Event: time 1597066502.761653, type 4 (EV_MSC), code 4 (MSC_SCAN), value 86 Event: time 1597066502.761653, type 1 (EV_KEY), code 225 (KEY_BRIGHTNESSUP), value 0 Event: time 1597066502.761653, -------------- SYN_REPORT ------------ Event: time 1597066521.533682, type 4 (EV_MSC), code 4 (MSC_SCAN), value 85 Event: time 1597066521.533682, type 1 (EV_KEY), code 224 (KEY_BRIGHTNESSDOWN), value 1 Event: time 1597066521.533682, -------------- SYN_REPORT ------------ Event: time 1597066521.542973, type 4 (EV_MSC), code 4 (MSC_SCAN), value 85 Event: time 1597066521.542973, type 1 (EV_KEY), code 224 (KEY_BRIGHTNESSDOWN), value 0 $ lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: udev 245.4-4ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME CustomUdevRuleFiles: 70-snap.core.rules Date: Mon Aug 10 10:44:20 2020 InstallationDate: Installed on 2018-07-23 (749 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Dell Inc. Inspiron 5558 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=c78b51e8-c664-4dd2-8020-7bc5da6f2bc0 ro quiet splash acpi_backlight=vendor vt.handoff=7 SourcePackage: systemd UpgradeStatus: Upgraded to focal on 2020-07-11 (29 days ago) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 0R392V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5558:pvr01:rvnDellInc.:rn0R392V:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5558 dmi.product.sku: Inspiron 5558 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1891032/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp