In case the freeze was actually a crash somewhere, please try following these instructions:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Tags added: amdgpu ** Package changed: xorg (Ubuntu) => xserver-xorg-video-amdgpu (Ubuntu) ** Summary changed: - Xorg freeze + [amdgpu] Xorg freeze ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1890930 Title: [amdgpu] Xorg freeze Status in linux package in Ubuntu: Incomplete Status in xserver-xorg-video-amdgpu package in Ubuntu: Incomplete Bug description: Ubuntu freeze randomly My laptop is AMD ryzen 5 2500U GPU TADEON VEGA GRAPHIC ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Aug 9 13:37:02 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Since before I upgraded GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c4) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [103c:84ae] InstallationDate: Installed on 2020-04-25 (105 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: HP HP Laptop 15-db0xxx ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=8fad8780-5a61-47b5-8c26-63fbc3a59d18 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/31/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 84AE dmi.board.vendor: HP dmi.board.version: 86.20 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.10:bd05/31/2018:svnHP:pnHPLaptop15-db0xxx:pvrType1ProductConfigId:rvnHP:rn84AE:rvr86.20:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Notebook dmi.product.name: HP Laptop 15-db0xxx dmi.product.sku: 4PC77PA#AKL dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1890930/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp