This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1890023 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1890023 Title: Cheese is failing to start WebCam Status in linux package in Ubuntu: Incomplete Bug description: Cheese is failing to start WebCam and throws the below error. eese:15219): cheese-WARNING **: 11:07:46.807: Device '/dev/video11' has no supported format: gstv4l2object.c(3752): gst_v4l2_object_set_format_full (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstV4l2Src:v4l2src1: Call to TRY_FMT failed for NV12 @ 5120x3840: Invalid argument Operating System: Ubuntu 20.04.1 LTS Kernel: Linux 5.7.11-surface ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cheese 3.34.0-1build1 Uname: Linux 5.7.11-surface x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Aug 2 11:03:16 2020 InstallationDate: Installed on 2020-07-10 (22 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Microsoft Corporation Surface Pro ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash RelatedPackageVersions: cheese 3.34.0-1build1 cheese-common 3.34.0-1build1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03.24.2020 dmi.bios.vendor: Microsoft Corporation dmi.bios.version: 235.3192.768 dmi.board.name: Surface Pro dmi.board.vendor: Microsoft Corporation dmi.chassis.type: 9 dmi.chassis.vendor: Microsoft Corporation dmi.modalias: dmi:bvnMicrosoftCorporation:bvr235.3192.768:bd03.24.2020:svnMicrosoftCorporation:pnSurfacePro:pvr124000000000000000000000D0B09F5C09P38S01E0:rvnMicrosoftCorporation:rnSurfacePro:rvr:cvnMicrosoftCorporation:ct9:cvr: dmi.product.family: Surface dmi.product.name: Surface Pro dmi.product.sku: Surface_Pro_1796 dmi.product.version: 124000000000000000000000D:0B:09F:5C:09P:38S:01E:0 dmi.sys.vendor: Microsoft Corporation lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 045e:09c0 Microsoft Corp. Surface Type Cover Bus 001 Device 003: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and Wireless LAN Composite Device Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1890023/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp