I installed Pop_OS! 20.04.0 64 bit LTS GNU/Linux bare metal on my late 2019 CUK HP Omen 15t gaming notebook PC this past Monday, June 8th, 2020 at around 2:15 PM EDT. For the past several days, I have done my best to do in depth research into the root cause of why my sound card and microphone do not work properly and I learned a lot of technical information. I also spent a lot of time to download, install, configure and optimize my software packages and products and I discovered that some of the third-party software vendors only officially support Ubuntu up to version 18.04.x 64 bit LTS, but they are in the process of patching and updating their software products for 20.04.0 64 bit LTS at this time. In short, my choice of Pop_OS! in of itself may preclude me from receiving official technical support in order to troubleshoot some third-party software products that I am currently using and with which I have relatively minor bugs with some apps. The more serious issue with Pop_OS! is getting the Sound Open Firmware, device drivers and topology along with updated versions of the required software packages an newer Linux kernel version not to mention hardware specific hacks to configure the sound card and digital microphone are not yet available for Ubuntu 20.04.0 64 bit LTS and my HP Omen 15t PC; future step by step documentation that provides a working solution will almost certainly require Ubuntu 20.04.x 64 bit LTS especially with regards to the standard GRUB2 boot loader.
At this point, I decided to mark this Ubuntu Launchpad bug as it does not affect me to stop receiving notifications in the future. I have decided to use my Easeus To-Do Home software product which I paid for and licensed on my late 2019 CUK HP Omen 15t gaming notebook PC and to plug in my Transcend StoreJet H3 2 TB portable hard disk drive to restore my disk image and return back to a Microsoft Windows 10 64 bit Pro edition version 1909 as of May 2020 Windows Update environment if for no other reason that 100% compatibility and to receive official help and technical support from Computer Upgrade King for the next three years. This was an eye opening learning experience that yielded a valuable lesson and one of my former friends told me not to fuck with my Windows desktop operating system when I received my product a few weeks ago. His common sense advice should have been heeded by myself and I am going to take it and restore Windows on my HP PC this weekend. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to alsa-ucm-conf in Ubuntu. https://bugs.launchpad.net/bugs/1874698 Title: [OMEN by HP Laptop 15-dh0xxx, Realtek ALC285, Black Mic, Left] Recording problem Status in HWE Next: New Status in OEM Priority Project: Fix Committed Status in alsa-ucm-conf package in Ubuntu: Fix Released Status in linux package in Ubuntu: Confirmed Status in alsa-ucm-conf source package in Focal: Fix Committed Status in linux source package in Focal: Fix Committed Status in alsa-ucm-conf source package in Groovy: Fix Released Bug description: This is for alsa-ucm-conf: The patches are already in the mainline alsa-ucm-conf, so only sent the SRU for focal [Impact] On the machines without Intel HDMI, the sof driver will fail to initialize. [Fix] After fixing the kernel, we also need to change the ucm2 to make it support the machine without Intel hdmi audio. [Test Case] Boot the kernel on the machines without Intel HDMI audio, everything works well including the audio. [Regression Risk] Low, these 2 patches are already in the mainline alsa-ucm-conf. And we already tested them on 4 HP machines. This is for linux kernel: The patch is already in the oem-5.6 kernel and unstable kernel, so only sent the SRU for focal [Impact] On the machines without Intel HDMI, the sof driver will fail to initialize. [Fix] Intel upstream 2 patches in the kernel to fix it. [Test Case] Boot the kernel on the machines without Intel HDMI audio, everything works well including the audio. [Regression Risk] Low, these 2 patches are already in the mainline kernel. On Ubuntu 20.04, by default, sof-audio-pci is used. I only have "Dummy output" in pavucontrol. To fix this, I modified /etc/modprobe.d/alsa- base.conf and added "options snd-intel-dspcfg dsp_driver=1" so that now "snd-hda-intel" is loaded instead of sof-audio-pci. While the speakers are working fine, I do not have the internal microphone working (suspect a digital array). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: wittawat 2063 F.... pulseaudio /dev/snd/controlC0: wittawat 2063 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 24 12:42:32 2020 InstallationDate: Installed on 2020-04-23 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Mic, Left Symptom_Type: None of the above Title: [OMEN by HP Laptop 15-dh0xxx, Realtek ALC285, Black Mic, Left] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/09/2019 dmi.bios.vendor: AMI dmi.bios.version: F.22 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8600 dmi.board.vendor: HP dmi.board.version: 44.41 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.22:bd12/09/2019:svnHP:pnOMENbyHPLaptop15-dh0xxx:pvr:rvnHP:rn8600:rvr44.41:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP OMEN dmi.product.name: OMEN by HP Laptop 15-dh0xxx dmi.product.sku: 7JX54EA#ABD dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-04-24T12:32:21.613996 To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1874698/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
