Hi, we need you to detail some more.

1. Do you mean Wi-Fi adapter still appears, but you fail to connect to
existing WiFi networks that used to connect to? You mentioned the WLAN
is still visible and you're able to enter WLAN SSID/passphrase.

2. Please attach system journal again against the failing kernel
4.15.0-96+ and 5.3.0-28+. We need to know what happen when you upgraded
to new kernels. You may have no network access then, so you can run
following commands to save logs and attach them later when rebooted back
to 4.15.0-96:

     $ sudo journalctl -b 0 | tee journal.$(uname -r)

   This will create one journal.* file at your present working
directory. So reboot to 4.15.0-96+ kernel, run the command once, and
then reboot to 5.3.0-28+ again, and run that command again as well.
Attach both files as attachments here please.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1879432

Title:
  Ralink RT2790 [1814:0781] Subsystem [1462:6890] wifi card lost
  function

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The kernel 4.15.0-96 is the last working one with my WiFi card. The
  same problem occurred with kernels larger than 5.3.0-28. My first
  thought of a hardware failure due to a low or empty BIOS battery was
  not confirmed. The laptop is a dual boot with Linux Mint 19.3 as first
  system and Win 8.1 as second. Win 8.1 did not show these errors. It is
  also not my first choice. The non-functioning kernels can't find my
  WLAN anymore, the neighbors can. Even re-entering the SSID and the key
  does not help. The WLAN is visible.

  Translated with www.DeepL.com/Translator (free version)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bp         1094 F.... pulseaudio
   /dev/snd/controlC1:  bp         1094 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 19.3
  InstallationDate: Installed on 2019-12-09 (161 days ago)
  InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
  MachineType: Micro-Star International EX620
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-96-generic N/A
   linux-backports-modules-4.15.0-96-generic  N/A
   linux-firmware                             1.173.18
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  tricia
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/03/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A1674ITE Ver1.04
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Traveller 1534
  dmi.board.vendor: MSI
  dmi.board.version: Ver 1.000
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: EX620
  dmi.product.version: Ver 1.000
  dmi.sys.vendor: Micro-Star International
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bp         1094 F.... pulseaudio
   /dev/snd/controlC1:  bp         1094 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 19.3
  InstallationDate: Installed on 2019-12-09 (161 days ago)
  InstallationMedia: Linux Mint 19.2 "Tina" - Release amd64 20190729
  MachineType: Micro-Star International EX620
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic 
root=UUID=40e84a4e-6a12-43af-89d8-0c4b5333294b ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-96-generic N/A
   linux-backports-modules-4.15.0-96-generic  N/A
   linux-firmware                             1.173.18
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  tricia
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/03/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A1674ITE Ver1.04
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Traveller 1534
  dmi.board.vendor: MSI
  dmi.board.version: Ver 1.000
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrA1674ITEVer1.04:bd10/03/2008:svnMicro-StarInternational:pnEX620:pvrVer1.000:rvnMSI:rnTraveller1534:rvrVer1.000:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: EX620
  dmi.product.version: Ver 1.000
  dmi.sys.vendor: Micro-Star International

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879432/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to