Sorry, I misread something before. I thought you were running 16.04 now. You are running 14.04, so 3.13 is the correct kernel, it is not an "old" kernel for that release.
Do you need to have casper installed? If not, the easiest thing to do would be to uninstall casper, then run the upgrade again. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1879077 Title: package linux-firmware 1.157.23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 Status in casper package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Bug description: when I am trying to upgrade to 16.04 from 14 , i am getting below error Cmd : lsb_release -rd Description: Ubuntu 16.04.6 LTS Release: 16.04 What I expected to happen -- Ubuntu upgrades to 16.04 with upgraded kernel 4.4 What happened instead : it upgraded to 16.04 but with old kernel only and my sound has stopped Setting up initramfs-tools (0.122ubuntu8.16) ... update-initramfs: deferring update (trigger activated) Setting up linux-firmware (1.157.23) ... update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic E: amd64-microcode: unsupported kernel version! E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1. update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1. dpkg: error processing package linux-firmware (--configure): subprocess installed post-installation script returned error exit status 1 Setting up linux-image-4.4.0-178-generic (4.4.0-178.208) ... No apport report written because the error message indicates its a followup error from a previous failure. No apport report written because the error message indicates its a followup error from a previous failure. dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-firmware; however: Package linux-firmware is not configured yet. dpkg: error processing package linux-image-generic (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 4.4.0.178.186); however: Package linux-image-generic is not configured yet. dpkg: error processing package linux-generic (--configure): dependency problems - leaving unconfigured Processing triggers for initramfs-tools (0.122ubuntu8.16) ... update-initramfs: Generating /boot/initrd.img-3.13.0-38-generic E: amd64-microcode: unsupported kernel version! E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1. update-initramfs: failed for /boot/initrd.img-3.13.0-38-generic with 1. dpkg: error processing package initramfs-tools (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Processing triggers for linux-image-4.4.0-178-generic (4.4.0-178.208) ... /etc/kernel/postinst.d/dkms: * dkms: running auto installation service for kernel 4.4.0-178-generic Error! The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which does not match this kernel/arch. This indicates that it should not be built. ...done. /etc/kernel/postinst.d/initramfs-tools: update-initramfs: Generating /boot/initrd.img-4.4.0-178-generic E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1. update-initramfs: failed for /boot/initrd.img-4.4.0-178-generic with 1. run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1 dpkg: error processing package linux-image-4.4.0-178-generic (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: linux-firmware linux-image-generic linux-generic initramfs-tools linux-image-4.4.0-178-generic E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-firmware 1.157.23 ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9 Uname: Linux 3.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.23 Architecture: amd64 Date: Sat May 16 21:00:04 2020 Dependencies: DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 ErrorMessage: subprocess installed post-installation script returned error exit status 1 InstallationDate: Installed on 2020-01-11 (126 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all RelatedPackageVersions: dpkg 1.18.4ubuntu1.6 apt 1.2.32ubuntu0.1 SourcePackage: linux-firmware Title: package linux-firmware 1.157.23 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1 UpgradeStatus: Upgraded to xenial on 2020-05-16 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/casper/+bug/1879077/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp