Public bug reported:
I've Ubuntu 20 EOAN installed on a Toshiba Satellite laptop. I have connected
an external monitor screen connected to the laptop through the HDMI laptop's
output. The external monitor only works when I go into the BIOS and select
HDMI. However the laptop monitor does not work simultaneously.
The internal monitor only works when I go into the BIOS and select System
Monitor. However the HDMI monitor does not work simultaneously.
This is the output of the xrandr command when the HDMI is enabled in the BIOS:
wasadmin@SATELLITE-L50D-B:~$ xrandr -q
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1280 x 1024, current 1280 x 1024, maximum 1280 x 1024
default connected primary 1280x1024+0+0 0mm x 0mm
1280x1024 77.00*
wasadmin@SATELLITE-L50D-B:~$
This is the output of the xrandr command when the system monitor is enabled in
the BIOS:
wasadmin@SATELLITE-L50D-B:/usr/share/X11/xorg.conf.d$ xrandr -q
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1366 x 768, current 1366 x 768, maximum 1366 x 768
default connected 1366x768+0+0 0mm x 0mm
1366x768 76.00*
I cannot see any HDMI in the output even when the HDMI BIOS is enabled
in the BIOS. Can you help?
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-51-generic 5.3.0-51.44
ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
Uname: Linux 5.3.0-51-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: wasadmin 2256 F.... pulseaudio
/dev/snd/controlC0: wasadmin 2256 F.... pulseaudio
CurrentDesktop: i3
Date: Thu May 7 01:10:42 2020
HibernationDevice: RESUME=UUID=1833fa7f-c817-4684-b649-9d1f783f16b0
InstallationDate: Installed on 2016-11-27 (1256 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: TOSHIBA SATELLITE L50D-B
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic
root=UUID=2386309d-c064-4963-859a-edd0e44e3a91 ro quiet splash nomodeset
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-51-generic N/A
linux-backports-modules-5.3.0-51-generic N/A
linux-firmware 1.183.5
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2020-04-26 (10 days ago)
dmi.bios.date: 12/11/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Larne
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.60:bd12/11/2014:svnTOSHIBA:pnSATELLITEL50D-B:pvrPSKULE-05800QEN:rvnAMD:rnLarne:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Mullins
dmi.product.name: SATELLITE L50D-B
dmi.product.sku: 123456789
dmi.product.version: PSKULE-05800QEN
dmi.sys.vendor: TOSHIBA
modified.conffile..etc.default.apport:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=0
mtime.conffile..etc.default.apport: 2020-04-04T16:01:59.206539
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1877207
Title:
HDMI monitor
Status in linux package in Ubuntu:
New
Bug description:
I've Ubuntu 20 EOAN installed on a Toshiba Satellite laptop. I have connected
an external monitor screen connected to the laptop through the HDMI laptop's
output. The external monitor only works when I go into the BIOS and select
HDMI. However the laptop monitor does not work simultaneously.
The internal monitor only works when I go into the BIOS and select System
Monitor. However the HDMI monitor does not work simultaneously.
This is the output of the xrandr command when the HDMI is enabled in the BIOS:
wasadmin@SATELLITE-L50D-B:~$ xrandr -q
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1280 x 1024, current 1280 x 1024, maximum 1280 x 1024
default connected primary 1280x1024+0+0 0mm x 0mm
1280x1024 77.00*
wasadmin@SATELLITE-L50D-B:~$
This is the output of the xrandr command when the system monitor is enabled
in the BIOS:
wasadmin@SATELLITE-L50D-B:/usr/share/X11/xorg.conf.d$ xrandr -q
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1366 x 768, current 1366 x 768, maximum 1366 x 768
default connected 1366x768+0+0 0mm x 0mm
1366x768 76.00*
I cannot see any HDMI in the output even when the HDMI BIOS is enabled
in the BIOS. Can you help?
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-51-generic 5.3.0-51.44
ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
Uname: Linux 5.3.0-51-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: wasadmin 2256 F.... pulseaudio
/dev/snd/controlC0: wasadmin 2256 F.... pulseaudio
CurrentDesktop: i3
Date: Thu May 7 01:10:42 2020
HibernationDevice: RESUME=UUID=1833fa7f-c817-4684-b649-9d1f783f16b0
InstallationDate: Installed on 2016-11-27 (1256 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
MachineType: TOSHIBA SATELLITE L50D-B
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic
root=UUID=2386309d-c064-4963-859a-edd0e44e3a91 ro quiet splash nomodeset
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-51-generic N/A
linux-backports-modules-5.3.0-51-generic N/A
linux-firmware 1.183.5
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2020-04-26 (10 days ago)
dmi.bios.date: 12/11/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Larne
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.60:bd12/11/2014:svnTOSHIBA:pnSATELLITEL50D-B:pvrPSKULE-05800QEN:rvnAMD:rnLarne:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Mullins
dmi.product.name: SATELLITE L50D-B
dmi.product.sku: 123456789
dmi.product.version: PSKULE-05800QEN
dmi.sys.vendor: TOSHIBA
modified.conffile..etc.default.apport:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=0
mtime.conffile..etc.default.apport: 2020-04-04T16:01:59.206539
To manage notifications about this bug go to:
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