This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1876459
Title:
windows 1909 drivers update breaks ALC294 sound
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello!
I recently install recent version of windows on separate partition and
got garbaged sound on booth OS! My old version of windows was 1803 and
everying was ok, I updated to 1909 and it got broken sound. Probably
due to some firmware / configs / updates on sound chip. I let Windows
to update drivers and notice my sound card driver got replaced by
realtek drivers and sound got fixed on windows! But linux still not
working propertly!
also-info.sh shows two devices:
http://alsa-project.org/db/?f=6d80e374011ccba05d32c8a6e6bde57316cbf06d
This how it was on booth Linux and Windows 1810 before update. Windows also
used to show two devices "AMD High Definition Audio Device", "High Definition
Audio Device".
Something tells me alsa detect cards correctly. But now, something changed
and alsa need to update configs...
Now Windows shows two devices: "AMD High Definition Audio Device" and second
"Realtek(R) Audio".
AMD High Definition Audio
Device/10.0.1.10/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&
REV_1007\5&14BACE15&0&0001
Realtek Semiconductor
Corp./6.0.8757.1/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11&
REV_1000\5&7195807&0&0001
AMD Audio
CoProcessor/1.16.0.86/PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00\4&280
56CF2&0&0541
As you can see from new windows drivers it detects two devices
1002:AA01 and 10ec:0294, but alsa keep detecting 1002:15de and
1022:15e3
On Ubuntu machine sound still completely garbaged and sounds like
broken speakers. My headphones makes even stranger sounds. Not sure
what to do.
I found several links about this issue here:
https://github.com/torvalds/linux/commit/60083f9e94b2f28047d71ed778adf89357c1a8fb
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439
https://askubuntu.com/questions/1175095/asus-zenbook-ux534f-no-sound-
from-speakers-headphones/1186977
Windows 1909 without updates shows those id's:
AMD High Definition Audio
Device/10.0.1.10/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&
REV_1007\5&14BACE15&0&0001
High Definition Audio
Device/10.0.18362.356/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11&
REV_1000\5&7195807&0&0001
Windows 1803 without updates (old external installation, I still can
boot here, and confirming those drivers produce exactly same sound
issues like on linux):
AMD High Definition Audio
Device/10.0.1.6/HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&
REV_1007\5&14BACE15&0&0001
High Definition Audio
Device/10.0.17134.1006/HDAUDIO\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_10431B11&
REV_1000\5&7195807&0&0001
AMD Audio
CoProcessor/1.17.0.94/PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00\4&280
56CF2&0&0541
Also, this sound card requires few addtitional actions to perform from
here:
https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX390
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: axet 1433 F.... pulseaudio
/dev/snd/controlC0: axet 1433 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Sat May 2 16:25:01 2020
MachineType: ASUSTeK COMPUTER INC. ZenBook UX431DA_UM431DA
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=/dev/mapper/vg0-root ro acpi_enforce_resources=lax
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/11/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX431DA.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX431DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX431DA.301:bd09/11/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX431DA_UM431DA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX431DA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX431DA_UM431DA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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