The attachment 'Xrandr.txt' shows that Xorg doesn't think any external
monitor is attached. And it should be getting that information from the
kernel...
The next step is to ask the kernel directly. Please run:
grep . /sys/class/drm/*/status > outputs.txt
and then attach the resulting text file here.
** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)
** Changed in: xorg-server (Ubuntu)
Status: New => Incomplete
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1873191
Title:
Can't connect external monitor
Status in linux package in Ubuntu:
Incomplete
Status in xorg-server package in Ubuntu:
Incomplete
Bug description:
It worked day ago, but today I see same symptoms like in
https://unix.stackexchange.com/questions/517453/second-screen-
recognised-connected-but-not-displaying-ubuntu-18-04-arch-linu
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 16 11:30:19 2020
DistUpgraded: 2019-10-30 22:43:55,541 WARNING no activity on terminal for 300
seconds (Configuring liberror-perl (amd64))
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 6.0.14, 5.3.0-45-generic, x86_64: installed
virtualbox, 6.0.14, 5.3.0-46-generic, x86_64: installed
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 630 (Mobile) [1028:0819]
InstallationDate: Installed on 2019-03-07 (405 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0461:4d51 Primax Electronics, Ltd 0Y357C PMX-MMOCZUL
(B) [Dell Laser Mouse]
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 003: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 5591
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=9e5ad2a2-ea01-4b59-8590-afa31c4e273f ro quiet splash
resume=UUID=0577fc7f-fe60-4247-a392-0da5afa45f50 vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to eoan on 2019-10-30 (168 days ago)
dmi.bios.date: 08/31/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.2
dmi.board.name: 0G2VG9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.2:bd08/31/2018:svnDellInc.:pnLatitude5591:pvr:rvnDellInc.:rn0G2VG9:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5591
dmi.product.sku: 0819
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~19.10.3
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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