apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1871777/+attachment/5350177/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Description changed:
After installing new kernel version 5.3.0-46 in linux mint 19 and reboot,
wifi adapter stop working. I tried to install driver but it didn't helped. Then
i rebooted with kernel 5.3.0-45 and this helped.
Wifi adapter's chip is rtl8188eu
- ---
- ProblemType: Bug
- ApportVersion: 2.20.9-0ubuntu7.14
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: u-chan 1461 F.... pulseaudio
- /dev/snd/controlC1: u-chan 1461 F.... pulseaudio
- CurrentDesktop: X-Cinnamon
- DistroRelease: Linux Mint 19
- EcryptfsInUse: Yes
- HibernationDevice: RESUME=UUID=dca72a9e-6a81-4c62-968b-64c2cd4d58ac
- InstallationDate: Installed on 2019-12-28 (102 days ago)
- InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
- Lsusb:
- Bus 001 Device 003: ID 2357:010c
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 002 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
- Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- MachineType: MSI MS-7369
- NonfreeKernelModules: nvidia_modeset nvidia
- Package: linux (not installed)
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic
root=UUID=b57e519b-3434-422b-87a3-6c25c8ab086a ro quiet splash vt.handoff=1
- ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18
- RelatedPackageVersions:
- linux-restricted-modules-5.3.0-45-generic N/A
- linux-backports-modules-5.3.0-45-generic N/A
- linux-firmware 1.173.17
- RfKill:
-
- Tags: tara
- Uname: Linux 5.3.0-45-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
- _MarkForUpload: True
- dmi.bios.date: 09/13/2007
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: V2.2
- dmi.board.asset.tag: To Be Filled By O.E.M.
- dmi.board.name: MS-7369
- dmi.board.vendor: MSI
- dmi.board.version: 1.1
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 3
- dmi.chassis.vendor: To Be Filled By O.E.M.
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV2.2:bd09/13/2007:svnMSI:pnMS-7369:pvr1.1:rvnMSI:rnMS-7369:rvr1.1:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
- dmi.product.family: To Be Filled By O.E.M.
- dmi.product.name: MS-7369
- dmi.product.sku: To Be Filled By O.E.M.
- dmi.product.version: 1.1
- dmi.sys.vendor: MSI
- ---
- ProblemType: Bug
- ApportVersion: 2.20.9-0ubuntu7.14
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: u-chan 1246 F.... pulseaudio
- /dev/snd/controlC1: u-chan 1246 F.... pulseaudio
- CurrentDesktop: X-Cinnamon
- DistroRelease: Linux Mint 19
- EcryptfsInUse: Yes
- HibernationDevice: RESUME=UUID=dca72a9e-6a81-4c62-968b-64c2cd4d58ac
- InstallationDate: Installed on 2019-12-28 (102 days ago)
- InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
- IwConfig:
- enp0s2f1u4 no wireless extensions.
-
- lo no wireless extensions.
- Lsusb:
- Bus 001 Device 003: ID 2357:010c
- Bus 001 Device 007: ID 2717:ff80
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 002 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
- Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- MachineType: MSI MS-7369
- NonfreeKernelModules: nvidia_modeset nvidia
- Package: linux (not installed)
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=b57e519b-3434-422b-87a3-6c25c8ab086a ro quiet splash vt.handoff=1
- ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
- RelatedPackageVersions:
- linux-restricted-modules-5.3.0-46-generic N/A
- linux-backports-modules-5.3.0-46-generic N/A
- linux-firmware 1.173.17
- RfKill:
-
- Tags: tara
- Uname: Linux 5.3.0-46-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
- _MarkForUpload: True
- dmi.bios.date: 09/13/2007
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: V2.2
- dmi.board.asset.tag: To Be Filled By O.E.M.
- dmi.board.name: MS-7369
- dmi.board.vendor: MSI
- dmi.board.version: 1.1
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 3
- dmi.chassis.vendor: To Be Filled By O.E.M.
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV2.2:bd09/13/2007:svnMSI:pnMS-7369:pvr1.1:rvnMSI:rnMS-7369:rvr1.1:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
- dmi.product.family: To Be Filled By O.E.M.
- dmi.product.name: MS-7369
- dmi.product.sku: To Be Filled By O.E.M.
- dmi.product.version: 1.1
- dmi.sys.vendor: MSI
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+attachment/5350155/+files/CurrentDmesg.txt
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+attachment/5350177/+files/WifiSyslog.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+attachment/5350153/+files/AlsaInfo.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+attachment/5350154/+files/CRDA.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+attachment/5350156/+files/IwConfig.txt
** Information type changed from Public to Private
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https://bugs.launchpad.net/bugs/1871777
Title:
WiFi adapter doesn't work with linux kernel version 5.3.0-46
Status in linux package in Ubuntu:
Confirmed
Bug description:
After installing new kernel version 5.3.0-46 in linux mint 19 and reboot,
wifi adapter stop working. I tried to install driver but it didn't helped. Then
i rebooted with kernel 5.3.0-45 and this helped.
Wifi adapter's chip is rtl8188eu
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871777/+subscriptions
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