Public bug reported:
The device is FlexBook 360 and the touchscreen and the touchpad does not work.
The touchpad can only launch the "Search for Files" when i tap with three
fingers.
Linux 5.3.0-46-generic #38-Ubuntu SMP Fri Mar 27 17:37:05 UTC 2020 x86_64
x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-46-generic 5.3.0-46.38
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1045 F.... pulseaudio
CurrentDesktop: MATE
Date: Tue Apr 7 15:47:45 2020
InstallationDate: Installed on 2020-02-11 (55 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1018:1006 Logitech USB Receiver
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 006: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: PLAISIO COMPUTERS SA TURBO-X
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=980454e4-a9f7-42fd-8c7b-3ec0a0d3440d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.183.5
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2020-02-28 (39 days ago)
dmi.bios.date: 04/13/2016
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: Turboxx.WT102.OABNEEA01
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: TURBO-X
dmi.board.vendor: PLAISIO COMPUTERS SA
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvrTurboxx.WT102.OABNEEA01:bd04/13/2016:svnPLAISIOCOMPUTERSSA:pnTURBO-X:pvrType1-TBDbyOEM:rvnPLAISIOCOMPUTERSSA:rnTURBO-X:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Type1 - Family
dmi.product.name: TURBO-X
dmi.product.sku: Type1 - SKU0
dmi.product.version: Type1 - TBD by OEM
dmi.sys.vendor: PLAISIO COMPUTERS SA
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1871382
Title:
Touchpad not working
Status in linux package in Ubuntu:
New
Bug description:
The device is FlexBook 360 and the touchscreen and the touchpad does not work.
The touchpad can only launch the "Search for Files" when i tap with three
fingers.
Linux 5.3.0-46-generic #38-Ubuntu SMP Fri Mar 27 17:37:05 UTC 2020 x86_64
x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-46-generic 5.3.0-46.38
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1045 F.... pulseaudio
CurrentDesktop: MATE
Date: Tue Apr 7 15:47:45 2020
InstallationDate: Installed on 2020-02-11 (55 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Release amd64 (20190416)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1018:1006 Logitech USB Receiver
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 006: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: PLAISIO COMPUTERS SA TURBO-X
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
root=UUID=980454e4-a9f7-42fd-8c7b-3ec0a0d3440d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.183.5
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2020-02-28 (39 days ago)
dmi.bios.date: 04/13/2016
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: Turboxx.WT102.OABNEEA01
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: TURBO-X
dmi.board.vendor: PLAISIO COMPUTERS SA
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDECorp.:bvrTurboxx.WT102.OABNEEA01:bd04/13/2016:svnPLAISIOCOMPUTERSSA:pnTURBO-X:pvrType1-TBDbyOEM:rvnPLAISIOCOMPUTERSSA:rnTURBO-X:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Type1 - Family
dmi.product.name: TURBO-X
dmi.product.sku: Type1 - SKU0
dmi.product.version: Type1 - TBD by OEM
dmi.sys.vendor: PLAISIO COMPUTERS SA
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